International Customer Service Representative

3 months ago


Noida Uttar Pradesh, India Hirementum Full time

Minimum 6 months of experience in international BPO
- Handle inbound/outbound customer queries related to products and services.
- Resolve customer complaints and issues in a timely and professional manner.
- Collaborate with internal teams to address complex problems.
- Maintain customer satisfaction by ensuring timely follow-ups.
- Document interactions and track customer details in the CRM system.
- Meet performance targets such as customer satisfaction, response time, and call handling metrics.

**Job Types**: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- International BPO: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



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