Reservations Executive

1 week ago

Goa Goa, India Marriott International, Inc Full time

**Additional Information**
**Job Number**24202159
**Job Category**Reservations
**Location**Le Meridien Goa Calangute, Aguada Siolim Road, Calangute, Goa, Goa, India, 403516
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose,** belong** to an amazing global team, and **become** the best version of you.

  • Reservations Executive

    6 months ago

    Goa, India Hilton Full time

    Reservations Executive A Reservations Executive oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Executive, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...

  • Reservations Executive

    6 months ago

    Goa, India Hilton Full time

    A Reservations Executive oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Executive, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Executive will...

  • Reservations Executive

    5 months ago

    Goa, India thehrstrategists Full time

    **Job vacancy: Reservations Executive** - Handle reservations bookings and enquiries for a travel company - Should have exceptional oral and written communication skills **Experience requirements**:1 to 4 years **Job location**:Panjim **Onsite / remote/ hybrid**: Onsite **Salary offered**:INR 20 to 26 k **Job Types**: Full-time, Regular /...

  • Reservation Executive

    6 months ago

    Goa, India Accor Full time

    Company Description Job Description Reservation Executive You are the beginning of an exceptional guest experience. As a Reservation Executive, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What you will be doing: Consistently offer exceptional, friendly and engaging service Ensure the best...

  • Reservations Manager

    3 weeks ago

    Goa, India The Indian Hotels Company Limited Full time

    Job SummaryThe Reservations Executive will assist the Reservations Manager in administering reservations functions and supervising staff on a daily basis. This position works closely with the Reservations Manager and associates to ensure an efficient check-in and check-out process, providing exceptional guest and associate satisfaction while maximizing the...

  • Reservation Executive

    6 months ago

    Goa, India fountain Full time

    Greeting clients and setting a positive atmosphere. Creating and maintaining files and updated documents and spreadsheets. Handling all reservation inquires while maintaining good relationship with travel agents and with customers. Updating reservation reports and system with accurate information. Actively sell hotel facilities and promotions with a...

  • Reservations Executive

    6 months ago

    Goa, India The Baywatch Resort, Goa Full time

    Responsibilities include: - Take reservations for rooms, tables, or other services - Provide information about the hotel's amenities and policies - Handle cancellations and changes to reservations - Ensure that all reservations are accurate and up-to-date - Liaises with other departments to ensure that guest requests are met - Upsell rooms and other hotel...

  • Reservation Executive

    6 months ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 24026478 **Job Category** Reservations **Location** The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservations Executive

    7 months ago

    Goa, India IHCL Full time

    Job Responsibilities - Assists DOR in presenting the Room Revenue, Banquet & Outlet budget Revpar, Spa and other revenue centre budgets to DOSM. - Assists the DOR to ensure that EBITDA margins to be in line. - Assists the DOR ensure RevPar Leadership with consistent ADR increase thereby ensuring highest EBITDA for the hotel. - Ensure consistent revenue...

  • Reservations Executive

    6 months ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 23207085 **Job Category** Reservations **Location** Courtyard by Marriott Colva Goa, Colva Beach Road, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservations Executive

    6 months ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 24025907 **Job Category** Reservations **Location** The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservations Executive

    6 months ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 24026396 **Job Category** Reservations **Location** Le Méridien Goa Calangute, Aguada Siolim Road, Calangute, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservations Manager

    4 weeks ago

    Goa, India The Indian Hotels Company Limited Full time

    Job SummaryThe Reservations Executive will assist the Reservations Manager in administering reservations functions and supervising staff on a daily basis. The ideal candidate will have excellent communication and negotiation skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist the Reservations Manager in...

  • Reservation Executive

    5 months ago

    Goa, India Vianaar Homes Pvt. Ltd. Full time

    **Duties and Responsibilities**: - Answer reservation calls, help guests place reservations on the website or other portals - Diligently collect all guests requirements & coordinate with each property care-taker to ensure high levels of guest satisfaction - Manage Online Travel Agencies - Experience of 2-4yrs in a similar role - Perfect English (written and...

  • Reservation Executive/supervisor

    5 months ago

    Goa, India Holiday Inn Resort South Goa Full time

    works in Customer service and takes reservations for customers. works at front office desk. They assist customers over the phone and in person, answering their questions and organizing their travel or reservation plans. Handling all reservation inquiries whilst maintaining a good relationship with travel agents and customers. **Salary**: ₹13,647.90 -...

  • Reservations Executive

    6 months ago

    Goa, India Jaglax Homes Full time

    **JOB DESCRIPTION** We are on the lookout for a Senior Reservations Executive for managing reservations inquiries and bookings for our exclusive villas. **ROLE** - Provide detailed information about our villa offerings, amenities, and services to prospective guests. - Utilise strong persuasive skills to convert inquiries into confirmed bookings. -...

  • Reservations Team Member

    1 month ago

    Goa, India The Indian Hotels Company Limited Full time

    Job SummaryThe Reservations Executive will assist the Reservations Manager in administering reservations functions and supervising staff on a daily basis. This role works closely with the reservation manager and associates to carry out procedures ensuring an efficient check-in and check-out process. The successful candidate will ensure guest and associate...

  • Hotel Reservations Manager

    4 weeks ago

    Goa, India The Indian Hotels Company Limited Full time

    Job ResponsibilitiesAs a key member of our team, the Reservations Executive plays a vital role in delivering exceptional service to our guests. This includes assisting the Reservations Manager in administering reservations functions, supervising staff on a daily basis, and working closely with other departments to ensure seamless service delivery.Key...

  • Customer Relation Executive

    6 months ago

    Goa, India Stonewood Hotels & Resorts LLP Full time

    Handling Calls related to reservation, offering availability, descriptions of the room category, location, different rates and packages, making reservation etc. At least 1 year of Experience required. **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Food provided - Health insurance - Provident...

  • Hotel Reservation Specialist

    1 month ago

    Goa, India Accor Full time

    Job Title: Reservation ExecutiveAs a key member of our team, you will play a vital role in delivering exceptional guest experiences. Your primary responsibility will be to ensure that our guests feel welcome and valued from the moment they make contact with us.Key Responsibilities:Provide personalized service to guests, ensuring their needs are met and...