Healthcare Customer Care Representative
1 month ago
**Patient coordinator**
**Position Overview**:
**Objectives of this role**:
- Provide information, guidance, and support to clients regarding our services, products, and programs.
- Address and resolve customer concerns, complaints, and escalations in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions using CRM systems.
- Collaborate with internal teams to ensure prompt resolution of customer issues and inquiries.
- Identify opportunities to improve customer service processes and contribute to enhancing overall customer satisfaction
- Responsible for maintenance of SLA, CSAT, TAT
- Collaborate with cross-functional teams, including product development, sales, and marketing, to ensure effective communication and resolution of customer issues.
- Stay up-to-date on industry trends, product updates, and best practices to better assist customers and contribute to the continuous improvement of our products and services.
- Adhere to company policies, procedures, and service standards to ensure a consistent and high-quality customer experience.
**Required skills**
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully
- Ability to multitask, manage time, and priorities
- Detail-oriented with excellent organisational abilities.
- Flexibility to adapt to evolving technology and customer service strategies.
- Strong interpersonal and communication skills, with the ability to effectively communicate technical information to non-technical users.
- Empathetic and patient demeanor with a genuine desire to help others.
- Excellent problem-solving and decision-making skills, with the ability to quickly assess situations and implement effective solutions.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using CRM software and other customer service tools.
- Knowledge of healthcare regulations and compliance standards is a plus.
**Salary**: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 8792953413
-
Onsite Medical Representative
3 days ago
Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time**Job Title**: Medical Representative **Company**: Lifetime Health Company **Location**: Bangalore, India **Experience**: 1-2 years **Employment Type**: Full-Time **About Lifetime Health Company**: Lifetime Health Company is a leading provider of innovative healthcare solutions, specializing in app-based home care services. We are dedicated to...
-
Inside Sales and Customer Service
2 days ago
Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time**Job Description: Inside Sales and Customer Service Representative** **Company**: Lifetime Health **Location**: Hybrid ( Jayanagar, Bangalore) **Salary Bracket**: 25,000 - 30,000 per annum (based on experience) **About Lifetime Health**: Lifetime Health is a leading provider of nursing care, physiotherapy, and lab testing services. Committed to...
-
Customer Support Executive- Healthcare
4 weeks ago
Bengaluru, Karnataka, India Kasukurthi Healthcare Pvt Ltd Full timeWe are looking for a Customer support executive for a healthcare company Experience - 0-5yrs Qualification : Any Degree ( Preferably Nursing or healthcare) Location : Bangalore Shift : Day shift **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9900311544
-
Customer Care Representative
1 month ago
Bengaluru, India One clickk solution Full timeProcess -Customer care representative Qualification - Graduates Language - English + any language OR Tamil Salary - 13500 -20000 + Incentives Communication Level - good to excellent communication skills Experience - 0 - 6 month Shift - rotational shifts Week off - 1 or 2 days Roles and Responsibilities: - Building and maintaining profitable...
-
Customer Care Representative
1 month ago
Bengaluru, India One clickk solution Full timeProcess -Customer care representative Qualification - Graduates Language - English + any language OR Tamil Salary - 13500 -20000 + Incentives Communication Level - good to excellent communication skills Experience - 0 - 6 month Shift - rotational shifts Week off - 1 or 2 days Roles and Responsibilities: - Building and maintaining profitable...
-
Sales Representative
4 weeks ago
Bengaluru, Karnataka, India GKD'S Consumer Care Full timeJob Opportunity: Sales Representative (Modern Trade) at GKD's Consumer Care Location: Bangalore, India Company Overview: GKD's Consumer Care is a leading FMCG company based in Bangalore, specializing in high-quality products such as coconut oil, deepam oil, pain balm, and more. With a commitment to excellence and innovation, we strive to provide our...
-
Customer Care Representative
1 month ago
Bengaluru, Karnataka, India Beaute Lah Products Pvt Ltd Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when...
-
Customer Care Executive
4 weeks ago
Bengaluru, Karnataka, India AyurVAID Hospitals Full timeJob Description: Key Responsibilities: 2. Provide timely and accurate information to customers regarding healthcare services and inquiries. 3. Assist in resolving customer issues and concerns, ensuring high levels of customer satisfaction. 4. Collaborate with internal teams to escalate and resolve complex customer cases. 5. Maintain accurate records of...
-
Principal Healthcare Architect
4 weeks ago
Bengaluru, Karnataka, India GE HEALTHCARE Full timeGE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. **Role Summary / Purpose**: **Key...
-
Health Care Assistant
1 month ago
Bengaluru, India 2050 Healthcare Full time**Responsibilities**: 1. Provide basic healthcare services to patients as directed. 2. Assist patients with activities of daily living, ensuring their comfort and well-being. 4. Travel to patient locations for home care services. 5. Collaborate with other healthcare professionals to ensure comprehensive patient care. 6. Maintain accurate and up-to-date...
-
Healthcare Recruiter
1 month ago
Bengaluru, Karnataka, India Life Circle Health Services Pvt Ltd Full timeAbout Life Circle: Life Circle is dedicated to enhancing the quality of life for seniors through compassionate and tailored homecare services. We specialize in providing personalized care solutions that promote independence and well-being for our elderly clients. As a reputable organization committed to excellence, we are seeking a dynamic and resourceful...
-
Home Care Nurse
1 month ago
Bannerghatta, Bengaluru, Karnataka, India We Care Health Solutions Full time**Patient Assessment**: Conduct initial assessments of patients' health conditions, including physical, emotional, and mental health. Continuously monitor and assess patients' health status during each visit. - **Medical Care**: Administer medications, injections, and other prescribed treatments as per the healthcare provider's instructions. Provide wound...
-
Physiotherapist- Home Care- Male
1 month ago
Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time**Job Title: Male Physiotherapist ( Home Care)** **Company: Lifetime Health** **Location: Bangalore** **Position Type: Full-time** **Salary: 15,000 - 20,000 per month** **About Lifetime Health**: Lifetime Health is a cutting-edge home health care company that leverages innovative technology to provide personalized and convenient healthcare solutions....
-
Customer Care Representative
1 month ago
Bengaluru, Karnataka, India easyhire Full time**Roles and Responsibilities: - ** - Calling customers and helping them solve their queries - Providing product knowledge - Understanding customer needs - Proficient in Microsoft Applications **Skills Required: -** - Should be good in communication both in Verbal Communication - Sound Knowledge of English and Hindi - South Indian regional language is an...
-
Customer Care Representative
1 month ago
Bengaluru, India Dentakay Full timeWe Make You Smile. Since 2009 Dentakay has become a technologically first-class clinic, offering dental solutions of top-notch quality in a modern and luxurious setting. With “we make you smile” as our motto, we have expanded our accessibility by opening more branches across Turkey and abroad. Offering a wide array of dental services, we have...
-
Customer Service Representative
7 hours ago
Bengaluru, Karnataka, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Home Care Nurse
1 month ago
Bannerghatta Road, Bengaluru, Karnataka, India Avanta Healthcare Pvt. Ltd. Full time**Roles And Responsibilities** - Provide skilled nursing services to patients in their homes - Assess patients' health needs and develop individualized care plans - Administer medications and treatments as prescribed by healthcare professionals - Monitor patients' condition and report any changes to the healthcare team - Educate patients and their...
-
Home Care Nurse
4 weeks ago
Bannerghatta Road, Bengaluru, Karnataka, India Avanta Healthcare Pvt. Ltd. Full time**Roles And Responsibilities** - Provide skilled nursing services to patients in their homes - Assess patients' health needs and develop individualized care plans - Administer medications and treatments as prescribed by healthcare professionals - Monitor patients' condition and report any changes to the healthcare team - Educate patients and their...
-
Customer Care Representative
1 month ago
Bengaluru, India Clario Full timeAre you a problem solver? Do you like figuring out how things work and talking with others to share your knowledge? Would you like to work in an international team? Clario partners with the pharmaceutical industry to gather and organise clinical trial data, leading to quicker, more reliable trial outcomes. Our contribution to improving patients' lives...
-
Customer Service Representative
1 week ago
Bengaluru, Karnataka, India easyhire Full timewe need customer care representatives. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹26,000.00 per month Schedule: - Morning shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year (required) **Language**: - English (required) - Hindi...