Customer Care Representative

3 weeks ago

Bengaluru, India Dentakay Full time

We Make You Smile.

Since 2009 Dentakay has become a technologically first-class clinic, offering dental solutions of top-notch quality in a modern and luxurious setting.

With “we make you smile” as our motto, we have expanded our accessibility by opening more branches across Turkey and abroad. Offering a wide array of dental services, we have established ourselves as the most sought-after clinic for patients from around the globe. Customer care and satisfaction coupled with the highest quality control standards is and will remain our top priority as we continue to give thousands of happy patients from around the world the smile of their dreams.

**Why Join Us?**

A career at Dentakay means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of Dentakay while leaving a legacy at the same time.

We welcome people with the imagination and drive to help us reinvent the future of health. At Dentakay, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

**Become one of us**

As a Customer Care Representative, you will be expected to maintain a positive, empathetic, and professional attitude toward patients after the treatment.

**Other Key Responsibilities**:

- Handle patients’ problems and inquiries after the treatment.
- Maintaining solid patient relationships by handling questions and concerns with speed and professionalism.
- Ensuring that patients are satisfied with the treatments.

**About You**:

- Bachelor’s Degree; preferably in Communications, Business, or a related field.
- Must have at least 1 year proven success in Customer service.
- Experience with customer service and communication through the phone.
- Excellent strong interpersonal and communication skills.
- Attention to detail, effective analytical, troubleshooting, and problem-solving skills.
- Self-motivation with a desire for self-development.
- Fluency in English (spoken and written).

**What we offer**
- Commission on sales.
- Flexible working hours.

**Primary Work Location**

India - Bengaluru, Karnataka

**Salary**: From ₹29,000.00 per month

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

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