Chat Customer Service Representative

6 months ago

Ahmedabad, India TTEC Full time

Chat Customer Service Representative

Bringing smiles is what we do at TTECfor you and the customer. As a **Chat Customer Service Representative** working on site in **Ahmedabad, Gujarat (Opp. L. J. Group of Institutes, Off S. G. Highway, Makarba),** you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture

**Interested in Relocating? Virtual interviews accepted as well**

**What You’ll be Doing**

You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

**During a Typical Day, You’ll**
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only

**What You Bring to the Role**
- 1 year or more customer service experience - Freshers welcome to apply
- Great written communication skills including grammar and spelling
- High School Diploma
- Computer savvy
- Flexibility to work in a 24/7 environment

**What You Can Expect**
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you

**A Bit More About Your Role**

You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

**About TTEC**

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

**Primary Location**: : India-Gujarat-Ahmedabad
**Job**: : _Customer Care Representative

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