Associate - Credit Card Operations
3 months ago
**About Zeta**
Zeta is a **Next-Gen Banking Tech** company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
**Responsibilities**
- **Operations Management**:
- Handing dispute and fraud cases on regular basis
- Settlement and reconciliation on credit card transactions
**Skills**
- Good communication and interpersonal skills
- Keep customer needs at the forefront of priorities and take relevant action
- MS excel / Google sheet knowledge would be preferred.
**Education & Qualifications**
- Graduate with 1 to 3 yrs of experience in Operations / Servicing
- Relevant experience in Fintech/Banking domain, more specifically in credit card operations
**Equal Opportunity**
**Job Types**: Full-time, Permanent
**Salary**: ₹200,000.00 - ₹550,000.00 per year
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Supplemental pay types:
- Performance bonus
Work Location: In person
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