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Cce - International Voice Process
1 week ago
We are hiring for an International Voice Process (US & UK Process) for Ahmedabad location.
**Job description**:
- Customer Service Executive - Job Duties (International Voice Process US and UK)
- Responsible for Taking inbound calls from customers in US and UK
- Learn and practice on existing and new products offered
- Thoroughly Learn functions of software and products offered to customers
- Co-ordinate with other departments to resolve customer queries and fulfil needs
- Complete all assigned customer tickets timely and ensure customer satisfaction
- Documentation of cases on the Portal and other efficiently use tools like - Word, Power Point and Excel
**Benefits**: Night Shift Allowance, Meal Allowance, Transport Allowance, Overtime, Performance Bonus, Paid Leaves
**Rotational shifts and 2 days off, 5 days working. The shift timings are given below**:
- 8am to 5pm
- 11am to 8pm
- 4pm to 12am
- 7pm to 4am
- 11pm to 8am
**Contact/WA **:8849813071
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹50,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Shift allowance
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- International Voice Process: 2 years (required)
**Speak with the employer**
+91 8849813071
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