Customer Care Executive

3 weeks ago


Park Street Kolkata West Bengal, India BDV Private Limited Full time

We are currently seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a fresher in this role, you will play a pivotal role in delivering exceptional service to our valued customers and ensuring their satisfaction.

**Responsibilities**:

- Problem Resolution: Identify customer issues, troubleshoot problems, and provide effective solutions to ensure a positive customer experience.
- Product Knowledge: Acquire a comprehensive understanding of our products and services to address customer queries accurately and confidently.

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Park Street, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8910539588



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