Csa (Customer Service Associate)
11 hours ago
Greets and receives customers in a welcoming manner.
- Handle cash, credit or check transactions with customers
- Scan goods and ensure pricing is accurate
- Make sure scan, billing & swiping machine is working properly.
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Guide the customers about the availing offers if any.
- Redeem stamps and coupons
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Bag items carefully
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Process returns and check to see if items are damaged
- Answer customers’ questions about specific products/services
- Provide customer feedback/ complain to the store manager.
- Stay up-to-date with new products/services.
- If your area is not cleaned, inform the housekeeping & get it done ASAP.
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Make sure your cash counter; opening & closing balance is matching.
- Make sure billing date is as per the current date.
- Make sure cash counter is tallying with the shift close report.
- At the end hand over the cash to the senior cashier / Head Cashier.
- **Make sure expire items are not kept in display.**:
- Perform other duties as and when assign by your Manager.
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹10,000.00 per month
Schedule:
- Day shift
- Flexible shift
- Night shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Mankavu,Panniyankara,Mathottam,Nadakkavu, Calicut, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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