Customer Service Representative
6 days ago
We are looking for an outgoing and well-spoken call center agent to make outbound calls to customers.
**Core** **duties & responsibilities**:
- Make outbound calls to achieve a higher rate of customer satisfaction
- Answer customer questions and provide basic services information
- Follow scripting to provide a consistent experience for clients
- Cross-promote various trade services to customers
- Complete any responsibilities assigned by the manager
**Skills you bring for success**:
- High School Diploma or Equivalent (required)
- Excellent communication skills in English
- Strong listening skills; ability to tailor services to meet existing customers’ needs
- Strong attention to detail
- Proficiency in Microsoft Office and CRM software
Job Position: Call center agent
Job Location: Calicut
**Job Types**: Full-time
**Salary**: 10-12.5k
Schedule:
- Rotational shift
**Language**:
- English (required)
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