![Cendrol - Build. Track. Relax.](https://media.trabajo.org/img/noimg.jpg)
Customer Co-ordinator, Min Two Years Exp, Salary
4 weeks ago
**About Company**:Cendrol comes forward as a revolutionary company that aims to transform the construction industry by making cutting-edge construction services. We provide a one-stop solution for all residential and commercial construction needs, and update every stakeholder involved about the construction process-- from planning and designing to material usage and seeking government approval.
Our vision is to be able to service the construction industry with a one-stop solution providing world-class adulteration free construction materials, construction contracts, and services and buy or sell properties through our online platform.
**Roles & responsibilities**:
- Frequently coordinate with Clients, Project Managers and Site Engineers.
- Must coordinate with in-house design team, contracts, procurement and site execution team.
- Ensure clients needs and meet them in a timely and cost-effective manner.
- Solely responsible for end-to-end delivery of projects.
- Organizing, attending, and participating in Clients, Engineers, Vendors & stakeholder meetings.
- Keep the project manager and others informed about projects status, changes and issues that may impact client relations.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Planning &Ensuring delivery of project is as per timelines.
- Follow up on payment collection.
- Providing administrative support as needed.
- Ensure clients views are managed towards the best solution.
- Handling and Co-ordinating on Government Approval.
- Handling Inbound and Outbound calls.
**Qualifications**:
- Any Degree or Diploma/B.E. in civil background.
**Experience**:
- Experience in customer support (2-3 years).
**Required Skills**:
- Great Communication skills (English & Kannada)
- Communication in Hindi is an added advantage
- Client Handling Ability
- Problem Solving& Critical Thinking
**Industry Type**:
- Engineering & Construction
- Residential Building
**Salary**:
- 20,000 30,000/- per month.
**Perk & Benefits**:
- Friendly Environment
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
- Work from home (if required)
**Job Type**:
- Full-time, Regular / Permanent.
**Ability to commute/relocate**:
- JP Nagar, Bangalore - 560078, Karnataka
RoleCustomer Service
Industry TypeEngineering & Construction
Functional AreaCustomer Success,Service & Operations
Employment TypeFull Time, Permanent
Role CategoryCustomer Success, Service & Operations - Other
Education
UG : B.Tech/B.E. in Civil
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Fixed shift
Application Question(s):
- How many years of customer support experience do you have?
- Are you from Bangalore & know Kannada?
- What’s your current salary in hand per month?
- How soon you can join our company? (In days)
- Are you willing to work on Sundays?
Work Location: One location
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