![AyurVAID Hospitals](https://media.trabajo.org/img/noimg.jpg)
Customer Relationship Executive
2 months ago
**Job description**
- Answer/Respond to inquiries received through Website, Phone calls and Web Chat
- Work in a target oriented environment in accordance to pre-defined compliance processes & policies.
- Collect relevant details of the patient (data entry) and update the same in CRM platform.
- Provide relevant doctor information and book appointments accordingly.
- Co-ordinate with all the AyurVAID centers to ensure smooth execution of all the created a till closure.
- Ensure tracking & closure of all scheduled appointments.
- Ownership of all the assigned leads for timely action leading to Consultations.
- Manage and own set of patients for all follow-up consultations.
- Maintain customer satisfaction ratings based on explicit set criteria.
- Attend mandatory training sessions to stay updated on company policy changes.
Requirements**:Good Language Skills - English, Hindi, Kannada, Malayalam (preferred)**
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- J. P. Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9611202958
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