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Wfm (Dialer Administration)

1 month ago

Noida, India Sharda consultancy service Full time

Position:

- WFM Dialer Administrator

Portfolio:

- WFM

Job description:

- We are looking for a competent Agent/Sr. agent as WFM executive, primarily to admin our dialing platform. Agent will be responsible for efficient and effective running of dialer.

**Responsibilities**:
Campaign files upload and download

Real time monitoring of dialer to keep the idle and abandoned under threshold

Effective communication with Operations to have a tight control of shift time and break time adherence

Maintaining a track of dialer campaigns and their L2 metrics on daily basis

**Requirements**:
Proficiency on MS Excel& dialer administration

Should have minimum 1 year experience in similar profile

Should be open to work in night shift

rotational offs, shift basis client requirements

Location:

- Noida (100% Onsite/Work from Office only)

Kindly share reference if you have.

Whats app your CV - 8878795010

**Salary**: ₹45,000.00 - ₹50,000.00 per month

Schedule:

- Day shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (required)

**Speak with the employer**
+91 88787 95010