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Customer Care Executive

2 months ago

Gurgaon, India GoMechanic Full time

**Role ** _Customer Care Executive_
**Experienced Required ** _1-5 Years_
**Location ** _Delhi_

**KRA Job Requirements**
- Attend customer queries
- Generate & manage leads
- Inbound & Outbound calling
- Direct coordination with cross-functional team members
- 1-5 years of experience in telesales
- Communicate with customers to understand their requirements.
- Degree/Diploma in any discipline needs
- Good communication skills
- Offer solutions based on customer
- Should have very good sales skills. needs and capabilities
- Direct prospects and Drive Sales
- Update the customer database
- Meet Conversion & Productivity targets on a monthly basis

**About the Company**

GoMechanic is a sequoia backed leader in tech-enabled service centers in India. The core proposition is genuine automotive parts, reduced costs, and transparency in service delivery.
Our team is obsessed with designing the simplest, transparent, economical (but standard) service delivery for automotive, starting from cars. If you are someone that thrives in simplifying the complex, creating new things, and making contrarian bets before others jump in, we'd love to have you We have grown to 500+ people, 10+ cities, and 100,000+ orders in the last 3 years.

**Salary**: ₹23,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Morning shift

**Education**:

- Diploma (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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