Avp, Fraud Tools and Infrastructure Team

4 weeks ago

Hyderabad, India Synchrony Financial Full time

**Job Description**:
**Role Summary/Purpose**:
The AVP - Fraud Tools and Infrastructure team, will work on major business initiatives that contribute to Synchrony’s growth and productivity objectives. This role is responsible for managing multiple fraud tools and Transactional Fraud strategy implementation assignments supporting the Account Management function & will work directly across the business, IT and strategy teams in catering end-to-end implementation needs. Proactively manage efforts to maintain stakeholder satisfaction and quantify project benefits delivered. Collaborate with multiple US managers and stakeholders for accurate work delivery.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

**Essential Responsibilities**:

- Manage Transactional Fraud strategy implementation and validation, code changes to Transactional Fraud implementation platform(s).
- Lead and coordinate multiple projects simultaneously for successful implementation of all tasks undertaken.
- Provide implementation/architectural solutions/codes for tools in-use (DefenseEdge, SAS-FM, Advance Defense, Fiserv releases, SAS & Tableau for Validations)
- Actively drive Credit Prism Innovation Initiatives and support the build work for upcoming migrations.
- Own SOPs/platform documentation - keep the versions & content current.
- Assurance of six sigma rigor in strategy development, implementation, and monitoring.
- Able to quickly explore and present new tools and techniques like Machine Learning, Artificial Intelligence, cloud computing.
- Develop and support best-in-class analytic solutions.
- Provide thought leadership in various initiatives/projects and share best practices.
- Focus on process efficiency/Process control and automation.
- Support operational credit team in response to internal and external audit requests.
- Mentor team members to accomplish project goals.

**Qualifications/Requirements**:

- Bachelors in IT related degree or Analytics or related field with 6+ years of relevant work experience of relevant experience in consumer/commercial fraud, credit or risk management, lending, or appropriate field in a credit card/consumer lending environment; OR in lieu of a degree, 8+ years of relevant work experience of relevant experience in consumer/commercial fraud, credit or risk management, lending, or appropriate field in a credit card / consumer lending environment.
- Strong Technical abilities and hands-on experience in strategy implementation platforms - DefenseEdge, SAS-FM, Advance Defense, Fiserv releases.
- Strong SAS or SQL or Python & Unix, Mainframe, VBA, Excel.
- Strong business understanding of the fraud business and the associated tools to implement the same.
- Demonstrated project management experience with attention to detail, report accuracy, data integrity, and team focus.
- Prior experience in leading major migration or enterprise wise projects will be preferred.
- Strong understating of Agile Principles.
- Strong understanding of Big Data and associated technologies.
- Strong interpersonal, influencing and communication skills, including the ability to work effectively with a wide range of end users, demonstrated various leadership skills, precise communication and ability to interpret requirements.
- ** For Internal Applicants**: Understand the criteria or mandatory skills required for the role, before applying.
- Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be any corrective action plan (First Formal/Final Formal, PIP)
- Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
- Level 9+ employees can apply

**Desired Characteristics**:

- 5+ years of experience in leading strategy changes in account management, Transactional fraud or collections platform
- Experience with consumer and commercial lending products and practices
- Ability to engage and work effectively with clients / partners to gain alignment and achieve key deliverables
- Cross-functional experience with a track record of leading in a matrix environment and influencing key decision makers
- Technically savvy with experience working on technology-related projects.
- Strategic thinker; innovative problem solver; self-starter; team player.

**Grade/Level: 11**

**Shift timings 2:00pm - 11:00pm IST**

Job Family Group:
Credit

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