Service Delivery Assurance Analytics

6 days ago

Kolkata West Bengal, India Wipro Limited Full time

Kolkata, India
- DOP
- 3063875

**Job Description**:

- IJP No.- Location- Operation / Service Function- Position Job Title- Process- New Band- # of Positions- Kolkata- SDA- Automation & Analytics- United Health Care- GROUP B1- 1- PRINCIPAL RESPONSIBLITIES- 1) Conduct data analysis and collaborate with business stakeholders to gather data requirements for creating impactful visualizations and reports using Power BI.
- 2) Develop and design interactive dashboards, KPI scorecards, and data visualizations to enable data-driven decision-making across various departments.
- 3) Integrate data from multiple sources, ensuring data accuracy and consistency, and build data models and relationships to support effective data analysis.
- 4) Utilize Power Automate to automate data workflows, streamline data processes, and enhance data-driven insights within Power BI solutions.
- 5) Write efficient DAX queries and M queries to optimize data retrieval and manipulation processes in Power BI.
- 6) Implement data governance and security measures to ensure data integrity, compliance, and role-based access control within Power BI reports and dashboards.
- 7) Monitor and troubleshoot Power BI solutions for performance issues and implement enhancements to improve overall system performance and user experience.
- 8) Provide training and support to end-users to promote self-service analytics and empower them to extract insights from Power BI effectively.
- 9) Design & deploy PowerApps based solutions/apps in Production Environments-
- CRITICAL SKILLS REQUIREDTools Experience Needed: Office 365 Power Platform (Powerapps, Power Automate, Power BI) with added advantage of Python & other RPA tools
- Technical Proficiency: Strong expertise in Microsoft Power BI, including Power Query, Power Pivot, DAX, and M language, with hands-on experience in developing Power BI solutions.
- Power Automate: Proficiency in utilizing Power Automate (formerly known as Microsoft Flow) to automate data workflows and integrate data from various sources, enhancing data processes within Power BI.
- PowerApps: Proficiency in utilizing PowerApps to build apps that integrate with data from various sources
- Data Modeling and ETL: Proficient in data modeling, data warehousing, and ETL processes, with the ability to design and maintain efficient data models for analysis.
- Data Visualization: Solid understanding of data visualization best practices and UI/UX principles, with the capacity to create compelling and intuitive dashboards and reports.
- Analytical Abilities: Excellent analytical and problem-solving skills, with the capability to derive insights from complex datasets and translate them into actionable recommendations.
- Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Collaboration: Demonstrated ability to work collaboratively in a team environment, sharing knowledge and insights to foster effective teamwork.
- Project Management: Strong organizational skills, with the ability to manage multiple projects simultaneously while meeting deadlines.
- Business Acumen: Understanding of business processes and industry-specific challenges to tailor data solutions accordingly.- CANDIDATE SPECIFICATION- ? Experience in automation & analytics domain is preferred
- ? Bachelor degree is preferred (full time/correspondence)
- ? Understanding of the Financials and the Operational levers to improve efficiency
- ? Proficient in working of data and analysis to produce actionable insights
- ? Proficient knowledge of Microsoft Office products such as Word, Excel and Outlook- ? Graduation / Undergraduate- ? The applicant should be a confirmed full-time employee of the organization
- ? For lateral movement an employee has to complete 12 months in his/her current role while for vertical movement it is mandatory to complete 18 months in current role as on the last day of this month.
- ? Minimum rating of HVC MR in the last appraisal cycle.
- ? Applicant should not have been on a PCCP for the second time in the current role,in the last quarter or current quarter. If the employee has been put on the PCCP for the first time in the current role,he/she is eligible to applyApplicants need to bring a copy of their resume for the interview.-
Database Management

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

  • Delivery Executive

    3 weeks ago

    Kolkata, West Bengal, India DELIVERY PIGEON Full time

    It's a hyper local( same day delivery) company where we deliver anything which can be deliver on two wheeler, All over kolkata. We provide door to door service. Our delivery partner must have knowledge of kolkata. **Salary**: ₹17,000.00 - ₹24,000.00 per month Schedule: - Day shift - Weekend availability Supplemental pay types: - Joining...

  • Delivery Executive

    3 weeks ago

    Ballygunge, Kolkata, West Bengal, India DELIVERY PIGEON Full time

    It's a hyper local( same day delivery) company where we deliver anything which can be deliver on two wheeler, for all over kolkata. We provide door to door service. Our delivery partner must have knowledge of all over kolkata. **Salary**: ₹17,000.00 - ₹24,000.00 per month Schedule: - Day shift - Fixed shift Supplemental pay types: - Joining bonus -...

  • Delivery Partner

    3 weeks ago

    A.J.C.Bose Road, Kolkata, West Bengal, India Delivery Pigeon Full time

    **About Us**: Delivery Pigeon is one of the leading, dynamic and rapidly growing e-commerce company providing efficient door-to-door delivery services. We specialize in catering to the needs of online businesses and individual customers, ensuring seamless and timely deliveries across various locations. **Job Title: Delivery Partner** **Overview**: As a...

  • Service Delivery Assurance Analytics

    1 week ago

    Kolkata, West Bengal, India Wipro Limited Full time

    Kolkata, India DOPJob Description: IJP No. Location Operation / Service Function Position Job Title Process New Band # of Positions Kolkata SDA Automation & Analytics United Health Care GROUP B1 1 PRINCIPAL RESPONSIBLITIES 1) Conduct data analysis and collaborate with business stakeholders to gather data requirements for creating impactful visualizations and...

  • Service Delivery Administrator

    1 week ago

    Kolkata, West Bengal, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Delivery Associate

    2 weeks ago

    Kolkata, West Bengal, India ManpowerGroup Service Pvt Ltd Full time

    Designation - Delivery boy Two Wheeler & Driving Licence Mandatory Hub Location Pincode - 781001,781004,781005,781007,781008,781009,7810010,7810011,781012,781016,781018,781025,781032. Fresher & Experience Both can apply Required - Delivery boy Gender - Male Age - 18 to 40 Salary - 13,000/-in hand+ PF+ ESIC+ FUEL+ mobile allowance Note - Salary Fixed Duty...

  • Quality Assurance Professional: Application Services

    2 months ago

    Kolkata, India IBM Full time

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Quality Assurance Professional: Application Services

    1 week ago

    Kolkata, West Bengal, India IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Director Service Delivery

    1 week ago

    kolkata, India Gear Inc. Full time

    This position is open to all nationalities that meet our job requirements. Key Responsibilities: Strategic Planning and Execution: Develop and implement operational strategies aligned with the company’s goals and objectives. Identify opportunities for process improvement and implement best practices to enhance operational efficiency. Service delivery...

  • Director Service Delivery

    1 week ago

    Kolkata, India Gear Inc. Full time

    This position is open to all nationalities that meet our job requirements.Key Responsibilities:Strategic Planning and Execution:Develop and implement operational strategies aligned with the company’s goals and objectives.Identify opportunities for process improvement and implement best practices to enhance operational efficiency.Service delivery...

  • Director Service Delivery

    2 days ago

    Kolkata, India Gear Inc. Full time

    This position is open to all nationalities that meet our job requirements.Key Responsibilities:Strategic Planning and Execution:Develop and implement operational strategies aligned with the company’s goals and objectives.Identify opportunities for process improvement and implement best practices to enhance operational efficiency.Service delivery...

  • Avp, Rc Ai and Analytics

    3 weeks ago

    Kolkata, West Bengal, India HSBC Full time

    -Job description Some careers shine brighter than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling...

  • Service Request Coordinator

    3 weeks ago

    Kolkata, West Bengal, India BT Group Full time

    Service Request Coordinator **Job Req ID**:31434**Posting Date**:12 Apr 2024**Function**:Business Services & Operations**Unit**:Business**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Management Advisor assists in the delivery of customers services, ensuring that contracted services are...

  • Delivery Associate

    3 weeks ago

    Rajarhat, Kolkata, West Bengal, India ManpowerGroup Service Pvt Ltd Full time

    Designation - Delivery boy Two Wheeler & Driving Licence Mandatory Hub Location Pincode - Chinar Park Fresher & Experience Both can apply Required - Delivery boy Gender - Male Age - 18 to 40 Salary - 13,000/-in hand+ PF+ ESIC+ FUEL+ mobile allowance Note - Salary Fixed Duty time - 9 hours **Job Types**: Full-time, Permanent Pay: ₹15,000.00 per...

  • Head of Quality Assurance

    1 week ago

    west bengal, India WhiteSlips Job Management Consultants Full time

    A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analyticsWe focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive...

  • Field Supervisor

    3 weeks ago

    A.J.C.Bose Road, Kolkata, West Bengal, India Delivery Pigeon Full time

    **Title** - Do you thrive in a fast-paced environment and enjoy leading a team? Are you passionate about logistics and ensuring exceptional customer service? If so, then this Field Supervisor role at our growing e-commerce company might be the perfect fit for you! **About Us**: Delivery Pigeon is a leading e-commerce company committed to providing a...

  • Field Supervisor

    2 weeks ago

    Dankuni, Kolkata, West Bengal, India DELIVERY PIGEON Full time

    Do you thrive in a fast-paced environment and enjoy leading a team? Are you passionate about logistics and ensuring exceptional customer service? If so, then this Field Supervisor role at our growing e-commerce company might be the perfect fit for you! Delivery Pigeon is a leading e-commerce company committed to providing a seamless and efficient delivery...

  • Delivery Associate

    4 weeks ago

    Kolkata, West Bengal, India Zodiac Express Full time

    **Responsibilities**: - Safely and efficiently deliver packages to customers within assigned routes. - Ensure timely and accurate delivery of goods. - Adhere to all traffic and safety regulations. - Maintain a neat and organized delivery vehicle. - Provide excellent customer service during deliveries. - Collaborate with the team to optimize delivery...

  • ▷ Only 24h Left: Director Service Delivery

    3 days ago

    Kolkata, India Gear Inc. Full time

    This position is open to all nationalities that meet our job requirements.Key Responsibilities:Strategic Planning and Execution:- Develop and implement operational strategies aligned with the company’s goals and objectives.- Identify opportunities for process improvement and implement best practices to enhance operational efficiency.Service delivery...

  • Delivery Driver

    2 weeks ago

    Kolkata, West Bengal, India Edute Training Institute Full time

    **Job Title: Delivery Bike Rider** **Location**: Kolkata, West Bengal **Salary Range**: ₹10,000 - ₹30,000 per month We are hiring Delivery Bike Riders to join our team in Kolkata! As a Delivery Bike Rider, you will be responsible for timely and efficient delivery of orders to customers across the city. This role requires excellent navigation skills,...