Customer Care Executive
4 months ago
We are excited to announce an opening for the role of Contact Centre Executive at our company. As a Contact Centre Executive, you will be responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
Key responsibilities for this role include:
- Resolving customer complaints and providing solutions
- Updating customer information in our CRM system
- Collaborating with other departments to resolve customer issues
Known Languages:English, Hindi.
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Technical support: 2 years (required)
- total work: 2 years (required)
- Customer service: 2 years (required)
**Language**:
- English (required)
- Kannada (required)
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