Customer Care Executive

4 months ago


Mumbai Maharashtra, India Stratospheric Entertainment Pvt Ltd Full time

We are excited to announce an opening for the role of Contact Centre Executive at our company. As a Contact Centre Executive, you will be responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

Key responsibilities for this role include:

- Resolving customer complaints and providing solutions
- Updating customer information in our CRM system
- Collaborating with other departments to resolve customer issues

Known Languages:English, Hindi.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Technical support: 2 years (required)
- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)
- Kannada (required)



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