Guest Relationship Executive

3 months ago


Indiranagar Bengaluru Karnataka, India Big Pitcher Full time

Responsibilities:

- Greet and interact with guests, understand needs, and provide personalized services
- Handle guest inquiries, resolve issues promptly.
- Maintain accurate guest records and preferences.
- Offer tailored recommendations for hotel services/spas/restaurants.
- Exceed guest satisfaction targets
- Collaborate with teams to address guest concerns

**Requirements**:

- 1 year of hospitality experience (front desk, customer service)
- Excellent communication and interpersonal skills
- Warm, empathetic, and proactive approach
- Ability to multitask, work under pressure
- Strong problem-solving and conflict resolution skills

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8296400616



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