International Voice Process

4 months ago

Mumbai, India Tech Mahindra Limited Full time

**We are hiring for Customer Service Representative (Australian Process)**

Looking for someone who can join us on immediate basis

**Responsibilities**:
**Should possess excellent Voice English Communication skills.**
- Ability to handle difficult or irate customers effectively
- Ability to set expectations and deliver information in a positive and articulate way
- Professional and positive in interactions with others and is able to establish rapport quickly
- This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA

**Qualifications**
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Minimum 6 months experience into International BPO
- HSC/GRAD

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7977418669

**Salary**: Up to ₹550,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- International voice process: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English Fluent (preferred)

**Speak with the employer**
+91 7977418669

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