Experienced Customer Care Agent
3 weeks ago
We are hiring for CCA for Mohali/Chandigarh Location.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
**Job Type**: Fresher
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Commuter assistance
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Shift allowance
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Call center: 1 year (required)
**Speak with the employer**
+91-XXXXXXXXXX
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