Customer Service Executive

4 days ago


Madurai Tamil Nadu, India Chess Gaja Full time

**Job Description for Customer Service Executive -**
Chess Gaja founded by GrandMaster Priyadharshan Kannappan is seeking a passionate and energetic person to join our team as a **Customer Service Executive for our role with a shift timing starting at 5:00AM.**

**"Your Full Name - Indeed - Customer Service Executive"**

**IF THE COVER LETTER IS NOT ATTACHED, THEN WE WILL BE AUTOMATICALLY REJECTING YOUR APPLICATION.**
- **This is a generalist role, where you will report directly to the company founder Mr**_**. Priyadharshan.**

**What we are looking for**:

- Ability to work independently with limited supervision
- Hunger to Learn new things and technologies
- Communicating with customers, making outbound calls to potential customers, and following up on leads
- Understanding customers' needs and identifying sales opportunities
- Keeping up with product and service information and updates
- Creating and maintaining CRM database of current and potential customers
- Explaining and demonstrating features of products and services
- Researching and qualifying new leads
- Closing sales and achieving sales targets

**You Have**:

- Excellent English communication skills, both verbal and written
- Good organizational skills and the ability to multitask
- Excellent phone and cold calling skills
- Exceptional customer service skills
- Strong listening and sales skills
- Ability to achieve targets

**Role Details**

**Work Location - Remote**

**Working Hours - 6 work days in a week**

**Work Starting time - 5AM - 2PM - Wednesday to Monday (Tuesday is weekly day off)**

**Mandatory Language Fluency - English**

**Job Type - Full Time**

**Salary Range - INR 16,500 to 20,000**

We are a very woman friendly organization as 80% of our team consists of woman employees. Our roles are also designed to encourage women who have taken a break from their careers to get back into the workforce.

**Job Types**: Full-time, Permanent

Pay: ₹16,500.00 - ₹20,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Morning shift
- US shift
- Weekend availability

Application Question(s):

- Can you bring your own device? (Laptop and Mobile Phone)
- As the role is remote, we want to ensure you have power backup(Ex.UPS)?
- Do you have or have the ability to get Internet connection with an upload and download speed above 50Mbps?
- The shift timing is expected to start at 5AM from Wednesday to Monday (Tuesday is weekly day off), Is that fine with you?

**Education**:

- Bachelor's (required)

Work Location: Remote

Expected Start Date: 10/06/2024



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