Customer Care Executive

2 months ago


Nagar, India Career Crox Full time

**Title : Customer Support Executive**

**Location**: Kanpur
**Employment Type**: Full-Time

**Key Responsibilities**:

- Provide accurate, valid, and comprehensive information to customers.
- Identify and assess customers’ needs to achieve satisfaction and deliver solutions.
- Manage and resolve customer complaints by providing solutions and alternatives within set time limits.
- Follow up to ensure resolution and build sustainable relationships of trust through open and interactive communication.
- Keep records of customer interactions, process customer accounts, and document issues accurately.
- Collaborate with other departments to resolve complex customer issues.
- Maintain a high level of product knowledge to better assist customers.
- Stay updated with company policies and services.
- Meet or exceed customer service metrics and key performance indicators (KPIs).

**Qualifications**:

- Bachelor’s degree in any discipline.
- Excellent verbal and written English communication skills.
- Strong problem-solving abilities and a proactive approach to handling issues.
- Ability to multitask, prioritize, and manage time effectively.
- Experience in customer service or related field is preferred but not mandatory.
- Familiarity with CRM systems and practices is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Work Location: In person



  • Kirti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...


  • Moti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer care I Cold calling I Data maintenance I CRM portal management** Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Moti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Gautam Budh Nagar, India NexGen TechSoft Full time

    We have many job openings for Customer Care Executive - CCE in Noida location. **Customer Care Executive - CCE** *Inbound / Outbound process *Qualification - 12th, Undergraduate/ Graduate *Salary - 10k to 14000/- PM *Location - Sec-63, Noida *6 days working We do Bulk Hiring for Telesales/Customer Support Executives. **Job Types**: Full-time,...


  • Gautam Budh Nagar, India Moxi Outsourcing Full time

    **Job Title: Customer Care Executive - International Process** **Location**:E-57, Noida Sector 63 **Job Overview**: As a Customer Care Executive in our Australian process, you will be responsible for providing outstanding customer service to our Australian clients. You will play crucial role in ensuring customer satisfaction, resolving queries, and...


  • Bidhan Nagar, India RealRender3D Full time

    **: - It is a chat process** ***: - Willing to come down for the walk-in interview** - **Excellent communication skills (language preference English)** - Should be comfotable working night shift and working from office - Shift will be rotational (7am-4pm),(1pm-10pm),(10pm-7am) - Excellent customer handling skills **Salary**: ₹12,000.00 - ₹17,000.00...


  • Hari Nagar, Delhi, Delhi, India Greduate Full time

    Profile - Customer Care Executive Salary - 10k - 12k Location - Maya enclave Hari Nagar Timing -12pm to 6pm Days - 6days Contact via WhatsApp - 8398828887 Requirement: - Customer Care Executive Good Communication Knowledge of excel sheet, words sheet. And client coordination. Regards Poojan 8398828887 Pay: ₹10,000.00 - ₹12,000.00 per...


  • Ashok Nagar, Jaipur, Rajasthan, India Aniar Placement Services Full time

    As a customer care executive, your role is vital in maintaining positive relationships between a company and its customers. You're often the first point of contact for customers seeking assistance or information regarding products or services. Your responsibilities typically include addressing customer inquiries, resolving complaints, providing product or...


  • Patel Nagar, Delhi, Delhi, India Stylestry Ventures Full time

    **Company Description** Stylestry Ventures is a unique platform that combines ecommerce, multilevel marketing, and influencer marketing. It allows Instagram creators to easily create their own online stores and sell products through them, earning commissions on sales made. Creators can also refer other influencers to join Stylestry, creating a network of...


  • Pratap Nagar, Jaipur, Rajasthan, India Vibrant Training & Placement Full time

    Job Opportunity in Jaipur! Are you a great communicator with excellent English skills? We're hiring Customer Care Executives for our Jaipur location! Position: Customer Care Executive Location: Jaipur Shift: Day Shift Schedule: 6 days working, one week off **Salary**: ₹13k to ₹20k If you're passionate about providing exceptional customer service and...


  • Gautam Budh Nagar, India Arihant info Full time

    Dear Job Seekers, Are you passionate about providing exceptional customer service and looking for an exciting career opportunity? We invite you to participate in our walk-in interview for the Customer Care Executive position at Arihant Infomarketing Pvt Ltd. **Starting from Date**: 19-January-2024 **Time**: 11 Am To 3 Pm **Location**: B-71, Sector-6,...


  • Gautam Budh Nagar, India Arihant info Full time

    Dear Job Seekers, Are you passionate about providing exceptional customer service and looking for an exciting career opportunity? We invite you to participate in our walk-in interview for the Customer Care Executive position at Arihant Infomarketing Pvt Ltd. **Starting from Date**: 19-January-2024 **Time**: 11 Am To 3 Pm **Location**: B-71, Sector-6,...


  • Kalyani Nagar, Pune, Maharashtra, India The Universal Business Hub Full time

    **Job Title**: Customer Care Executive - US Campaigns (Voice Process, Night Shift) **Company**: The Universal Business Hub **Location**: 2nd Floor, Cerebrum IT Park, B-3, Marigold Complex, Kalyani Nagar, Pune, Maharashtra 411014 We are looking for enthusiastic Customer Care Executives for our US campaigns. This role involves handling customer inquiries...


  • Pratap Nagar, Jaipur, Rajasthan, India Teleperformance Full time

    **Job Opening: Customer Care Executive** **Location**: Jagatpura, Jaipur We are looking for dedicated and dynamic individuals to join our team as Customer Care Executives. **Key Details**: - **Salary**: ₹13,000 to ₹18,000 (in hand) - **Shift**: Day shift, 6 days working - **Location**: Jagatpura, Jaipur - **Joining**: Immediate **Requirements**: -...


  • Gautam Budh Nagar, India Moxi Outsourcing Full time

    **Job Title: Customer Care Executive - International Process** **Location : Noida sec 63** **Job Overview**: As a Customer Care Executive in our Australian process, you will be responsible for providing outstanding customer service to our Australian clients. You will play crucial role in ensuring customer satisfaction, resolving queries, and maintaining a...


  • Gautam Budh Nagar, India Emrold Management Services Pvt. Ltd. Full time

    Customer care Executive (Inbound/ Outbound calling process) Qualification - Graduate Skill require - good communication English Should have good telephonic communication manner. **Salary**: ₹10,506.08 - ₹14,000.00 per month Schedule: - Day shift - Rotational shift Ability to commute/relocate: - Noida, Gautam Buddha Nagar - 201307, Uttar Pradesh:...


  • Vaishali Nagar, Jaipur, Rajasthan, India Docsy MedTech Pvt. Ltd. Full time

    We are in search of a qualified Customer Care Executive with expertise in bot chat interactions to enhance our customer support team. As a Customer Care Executive, you will bring your experience in managing automated chat processes, ensuring seamless and efficient interactions. Your role will involve optimizing bot chat experiences and collaborating with the...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Care Executives to assist its customers for order support over telephone/ chat channels. As a sales & support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest online...


  • Vijay Nagar, Indore, Madhya Pradesh, India Connecting Duniya Full time

    **Customer Care Executive - Connecting Duniya (Indore)** **Location**: Indore, Madhya Pradesh **Salary**: ₹9,000 - ₹15,000 per month **Job Type**: Full-time **Education**: Minimum 12th Pass **About Us**: Connecting Duniya is a leading BPO providing excellent customer support solutions. We are looking for enthusiastic **Customer Care Executives** to...


  • Gautam Budh Nagar, India Twenty7 Inc. Full time

    Hey, We have an urgent hiring for the post of customer care executive Location - Noida Salary - Negotiable Experience - 0-1 year (Freshers also welcome) If you are comfortable so contact us **HR Contact** **8745928253** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,192.50 - ₹18,270.66 per month Schedule: - Day...


  • Vaishali Nagar, Jaipur, Rajasthan, India Gridbots Technologies Pvt Ltd Full time

    We are looking for female customer care executive fluent in english with minimum 1 year experience. **Job Type**: Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate...