Staff - Front Office & Housekeeping
3 weeks ago
Efficiently check guests in and out, ensuring accurate documentation.
- Handle online and phone reservations.
- Inform guests about payment methods and verify credit card details.
- Maintain updated records of bookings and payments.
- Provide information about available rooms, rates, and amenities.
- Address guest queries and complaints professionally.
- Liaise with housekeeping to ensure room readiness.
- Supervise housekeeping staff, including room attendants, laundry personnel, and public area cleaners.
- Provide training to ensure high standards of cleanliness and efficiency.
- Ensure guest rooms are cleaned, sanitized, and well-maintained.
- Coordinate with maintenance for repairs or replacements as needed.
- Oversee turndown service and special requests for VIP guests.
**Job Types**: Full-time, Permanent
**Salary**: ₹13,000.00 - ₹18,000.00 per month
**Benefits**:
- Food provided
- Leave encashment
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9072808916
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