Staff - Front Office & Housekeeping

3 weeks ago


Kochi, India Palmyra Hotels Full time

Efficiently check guests in and out, ensuring accurate documentation.
- Handle online and phone reservations.
- Inform guests about payment methods and verify credit card details.
- Maintain updated records of bookings and payments.
- Provide information about available rooms, rates, and amenities.
- Address guest queries and complaints professionally.
- Liaise with housekeeping to ensure room readiness.
- Supervise housekeeping staff, including room attendants, laundry personnel, and public area cleaners.
- Provide training to ensure high standards of cleanliness and efficiency.
- Ensure guest rooms are cleaned, sanitized, and well-maintained.
- Coordinate with maintenance for repairs or replacements as needed.
- Oversee turndown service and special requests for VIP guests.

**Job Types**: Full-time, Permanent

**Salary**: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Leave encashment

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9072808916


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