Voice Process Executive-fluent English
2 months ago
Position**-Voice Process Executive( Fluent English)**
Salary-**15,000 to 18,000**
Experiences-**1Yr**
Location**:
- RAIPUR**
Call-**9111092638**
What the Role involves:
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit
Ensure products/services in clients e-catalog are accurately defined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
Daily 10-12 meaningful telephone/video calls with clients
Client handling and Application of Tele-sales Techniques
Active listening and understanding the business contexts of clients
Good Verbal and written communication
Ability to work independently
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- CLIENT HANDLING: 1 year (required)
- CUSTOMER HANDLING: 1 year (required)
- FLUENT ENGLISH COMMUNICATION: 1 year (required)
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