Mainframe Application Support

1 week ago

Pune, India Teradata Full time

**Role**: Mainframe Application Support

**Location**: Mumbai/Pune

The GDC Managed Services Mainframe Support role is for operations support.
- ____________________________________

**Job Summary**:
- This main responsibility of this role is to maintain and support mainframe systems for Teradata Customers. Associate should be well versed with the fundamentals of mainframe/Linux and should be able to identify and resolve system issues for optimum performance and quality controls.

**Technical Skills**:
- Experience with Administration on distributed Systems
- BMC Accreditation/Certification would be preferred
- Experience in Deployment of BMC Mainframe packages from scratch and also upgrading activities
- Sound knowledge on Mainframe architecture and supporting tools with Version 7, 8 and V9
- Mainframe Agent Installation, Configuration, and Deployment activities
- Troubleshooting of administrative issues in Mainframe environment
- Sound knowledge of Control modules/Application plugins (AFT, DB, Java, SAP)
- Experience on Add-Ons of Control-M
- Expected to have good understanding of Mainframe Architecture and Components, Connecting Components and Setup, Automated Workflow, Managing and Monitoring the Environment, Remote Hosts and Application Plug-ins, Mainframe Add-On Modules, Security and Auditing, Feature Management, Workload Management, Mainframe Reporting Facility, and Upgrading and Troubleshooting Control-M
- Should have at least 3-5 years of experience on Mainframe systems with preference to IBM.
- Working knowledge of features and operation of mainframes.
- Ensures the health and stability of mainframe.
- Ability to monitor processing in mainframe
- Good knowledge of TSO/ISPF, JCL, Mainframe tools and utilities (SORT, SUPERC etc.)
- Nice to have knowledge on Mainframe file systems (VSAM/Non-VSAM etc.)
- Proficient in JCL with knowledge on job execution, DD statements, rules & structure, job cards, parameters and JCL submission.
- Good knowledge on ODBC/JDBC connections with mainframe systems.
- Interfacing techniques with DB2/IMS and related querying mechanisms.
- Good knowledge on TD utilities like BTEQ, MULTILOAD, FASTLOAD etc.
- Good knowledge on scheduling mainframe jobs via crontab or any other scheduler with preference to CA-7.
- Fair knowledge on COBOL statements to improve performance and support.
- Good Knowledge on LINUX/UNIX (shell commands) is and added advantage.

**Key Responsibilities**:

Using the Change & Problem Management Tools to perform any planned/unplanned maintenance.
- Handling of the Day-to-Day house-keeping tasks by using tools & scripts.
- Executing tickets / requests.
- Preparation of RCA for all major/minor incidents.
- Identify improvement opportunities in existing processes and recommend actions
- Build and deliver periodic SLA and other Reports to management.

**Must Have**:
- Must be willing to provide on-call support on a rotational basis with the team.
- Must be willing to travel - both short-term and long-term.
- Excellent oral and written communication skills in the English language.

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