Elevator / Lift Maintenance Executive

3 weeks ago


Navi Mumbai Maharashtra, India SHREE JEE ELEVATORS INDIA PRIVATE LIMITED Full time

**Responsibilities**:

- Manage all aspects of elevator maintenance operations, including routine inspections, repairs, and upgrades.
- Proactively engage with clients to ensure timely AMC (Annual Maintenance Contract) renewals and address any concerns or queries promptly.
- Maintain accurate records of maintenance schedules, service reports, and client communications.
- Update and manage CRM (Customer Relationship Management) systems to track client interactions, service history, and upcoming maintenance schedules.
- Coordinate with technicians and contractors to ensure timely and quality service delivery.
- Conduct regular site visits to assess maintenance requirements, address client feedback, and ensure compliance with safety regulations.
- Collaborate with sales and marketing teams to identify opportunities for business expansion and client acquisition.
- Stay updated on industry trends, regulations, and best practices to enhance service quality and efficiency.
- Provide exceptional customer service and resolve client issues or escalations professionally

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person


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