Elevator / Lift Maintenance Executive
3 weeks ago
**Responsibilities**:
- Manage all aspects of elevator maintenance operations, including routine inspections, repairs, and upgrades.
- Proactively engage with clients to ensure timely AMC (Annual Maintenance Contract) renewals and address any concerns or queries promptly.
- Maintain accurate records of maintenance schedules, service reports, and client communications.
- Update and manage CRM (Customer Relationship Management) systems to track client interactions, service history, and upcoming maintenance schedules.
- Coordinate with technicians and contractors to ensure timely and quality service delivery.
- Conduct regular site visits to assess maintenance requirements, address client feedback, and ensure compliance with safety regulations.
- Collaborate with sales and marketing teams to identify opportunities for business expansion and client acquisition.
- Stay updated on industry trends, regulations, and best practices to enhance service quality and efficiency.
- Provide exceptional customer service and resolve client issues or escalations professionally
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Fixed shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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