Research Executive- Cs Ii
3 months ago
**Job Description** ABOUT THE JOB**
Nielsen Customer Success team is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service.
**RESPONSIBILITIES**
- Support day to day contacts at the client, contributing to the achievement of client satisfaction targets
- Build effective relationships with client representatives
- Own reporting, including report maintenance, business issue analysis, and solution integration
- Provide training to clients on Nielsen tools and solutions
- Trouble-shoot and resolve client inquiries related to databases, software, coding, and other key aspects that impact client deliverables
- Continue to broaden knowledge of client business issues and needs, Nielsen services, and the broader industry
- Liaise with other teams as necessary (e.g. operations, off-shore partners, technology, and data science) to solve client business questions and inquiries
- Monitor the progress of inquiries against agreed service levels and escalate any issues to the appropriate team
- Build and maintain relationships with other client support teams to ensure quality and timely service levels are exceeded
- Work closely with Practice/Retail Analytic Consulting teams, Operations, and Data Science to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes
**ABOUT YOU**
The Client Response Associate is responsible for executing specific client support-related activities including the delivery of reporting to our clients and/or client-focused data support, resolution and triage, and contract & order-to-invoice execution. The focus is to create high levels of client satisfaction by delivering accurate and insightful responses that contribute to client outcomes
**QUALIFICATION**
- Good understanding of FMCG industry and trends
- Solid Knowledge of Nielsen products and services
- 1-2 years Nielsen Client Service at Response and/or industry experience
- Must have practical exposure to **Python and Power BI**:
- Good interpersonal skills - ability to develop relationships internally and at the client organization
- Strong problem-solving skills, with gradually declining supervision
- Strong time management skills and prioritization ability, with gradually declining supervision
- Able to respond to inquiries of moderate complexity with almost zero supervision
- Able to respond on enquiries of higher complexity with limited supervision
- Strong storytelling skills, able to take clients through the solution offered and get their buy-in and satisfaction
- Able to coach and support Jr. Executives
- Strong levels of clients satisfaction achieved, acknowledgement from the client on a strong mindset to help them, as well as of the results per se.
**Additional Information**
**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
**About NIQ**
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
**Our commitment to Diversity, Equity, and Inclusion
-
Research Analyst I/II
5 months ago
New Delhi, India The International Food Policy Research Institute (IFPRI) Full timeJob Summary The International Food Policy Research Institute (IFPRI) seeks a qualified candidate to serve as a Research Analyst I/II in its Development Strategies and Governance Unit. This position is a one-year, renewable appointment, based at IFPRI’s office in New Delhi, India. Successful candidate will engage in quantitative research to generate...
-
Cs Qualified
6 months ago
Delhi, India MIRAAJ ASSOCIATES Full timeRequired following staff for our office based at Netaji Subhash Place. 1. Qualified CS/ Semi Qualified CS /Interns/Trainees 2. Person having interest in share, share Trading, Share Research, Dispute related to share will be preferred. 3. We are seeking a highly qualified and experienced Company Secretary to oversee and manage our company's compliance with...
-
Cs Inter-compliance Executive
6 months ago
Delhi, India DABS India Full time**Designation**: - CS Inter-Compliance Executive **Department**: - Accounts/Tax/Audit/Finance **Company Type**: - CA Firm **Experience**: - 2-3 Years **Salary**: - 20000 - 25000 **Gender**: - Any **Job Location**: - KG Marg **Qualification**: - CS Inter/Finalist **Skills**: - Inter CS, ROC Compliance, MS Excel etc. Managing ROC compliances,...
-
Cs Trainee
6 months ago
Delhi, Delhi, India NGOGuru Pvt Ltd. Full time**JOB DESCRIPTION** **For A CS TRAINEE** **JOB BRIEF** - **Job Title **: - Finance Manager - **Department **: - Accounts - **Gender Preference**: - Male or Female - **Pay Structure**: - 5000- 7000/- per month Stipend - **Reporting to**: - CS **JOB DESCRIPTION - CS Trainee** **To assist legal head regarding various meetings and legal aspects. ͢** -...
-
Cs Trainee
6 months ago
Delhi, Delhi, India NGOGuru Pvt Ltd. Full time**JOB DESCRIPTION** **For A CS TRAINEE** **JOB BRIEF** - **Job Title **: - Finance Manager - **Department **: - Accounts - **Gender Preference**: - Male or Female - **Pay Structure**: - 5000- 7000/- per month Stipend - **Reporting to**: - CS **JOB DESCRIPTION - CS Trainee** **To assist legal head regarding various meetings and legal aspects. ͢** -...
-
Cs Trainee
6 months ago
Delhi, Delhi, India NGOGuru Pvt Ltd. Full time**JOB DESCRIPTION** **For A CS TRAINEE** **JOB BRIEF** - **Job Title **: - Finance Manager - **Department **: - Accounts - **Gender Preference**: - Male or Female - **Pay Structure**: - 5000- 7000/- per month Stipend - **Reporting to**: - CS **JOB DESCRIPTION - CS Trainee** **To assist legal head regarding various meetings and legal aspects. ͢** -...
-
Law Teacher for Cs Executive and Professional
6 months ago
Delhi, India Stargate e learning Full timeRequire Law Faculty for CS Executive and CS Professional for our Education Institute. Qualification: - CA & CS & CMA Experience - 1 to 2 Years **Salary**: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...
-
delhi, India JSS Medical Research Full timeCompany Description JSS Medical Research, a Genesis Drug Discovery & Development (GD3) company, is a full-service clinical research organization (CRO) with strong academic affiliations offering a wide range of services internationally. Our methodological knowledge and expertise in the design and execution of clinical studies distinguish us, covering all...
-
Tax Teacher for Cs Executive and Professional
6 months ago
Delhi, India stragate education Full timeRequire CS Tax Faculty - Executive Subject - Tax Laws & Professional Subject - Advanced Tax Laws for our Education Institute. Qualification - CA & CS & CMA Experience: - 1 to 2 Years. **Salary**: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work...
-
Clinical Research Associate Ii
6 months ago
Delhi, Delhi, India PSI CRO Full time**Company Description** We are the company that cares - for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2700 driven, dedicated and passionate individuals. We work on the front line of medical science, changing lives, and bringing new medicines to...
-
Cs Trainee
6 months ago
Delhi, Delhi, India Vianaar Homes Pvt. Ltd. Full time**Roles and Responsibilities**: **1. **Handles full set of company secretarial documents and activities. 2. Drafting and vetting of Legal Documents 3. Drafting and vetting of Secretarial Documents 4. Update and maintain compliances 5. Handles full set of company secretarial documents and activities. 6. Maintains statutory records 7. Updates and...
-
Cs Trainee
6 months ago
Delhi, Delhi, India SECPRO BUSINESS CONSULTANT LLP Full time**ob Description**: **Role and Responsibilities**: - **Compliance Support**: Assist in ensuring the company's compliance with all relevant laws, regulations, and guidelines. - **Documentation**: Draft, review, and maintain legal documents, agreements, and records. - **Board Meetings and AGMs**: Coordinate and organize board meetings, annual general...
-
new delhi, India Sapiens Research Full timeThe ideal candidate will provide top-level assistance for high level executives. They should be well-organized and be comfortable scheduling meetings and responding to emails on the executive's behalf. Lastly, this individual should be able to draft documents and help the executive with any necessary meeting preparation:Key Responsibilities:Calendar...
-
new delhi, India Sapiens Research Full timeThe ideal candidate will provide top-level assistance for high level executives. They should be well-organized and be comfortable scheduling meetings and responding to emails on the executive's behalf. Lastly, this individual should be able to draft documents and help the executive with any necessary meeting preparation: Key Responsibilities:Calendar...
-
new delhi, India Sapiens Research Full timeThe ideal candidate will provide top-level assistance for high level executives. They should be well-organized and be comfortable scheduling meetings and responding to emails on the executive's behalf. Lastly, this individual should be able to draft documents and help the executive with any necessary meeting preparation: Key Responsibilities: ...
-
Qualitative Researcher
2 days ago
Delhi, India Hansa Research Group Full timeWe are looking for Research Executive/ Senior Research Executive with 2-3 years of market research experience specialized in Qualitative Research.Job Location: MumbaiJob responsibilities includes:Research SkillsProposal Writing- Prepare proposals as per the brief- Follow the pre-requisites for the proposal - Need for study, objective of study, decide the...
-
Cs Article Trainee
6 months ago
Delhi, India Gennext Full timeWe are seeking highly motivated individuals who are eager to kick-start their careers in the field of chartered accountancy. As a CA/CS Articleship Trainee, you will have the opportunity to gain practical experience and develop your skills while working closely with experienced professionals. This position offers a comprehensive training program that covers...
-
Research
6 months ago
Delhi, India Modulus Research & Analysis Full time**Career**: Modulus is an equal opportunity employer that actively promoted performance driven work space and culture. More than jobs, we provide career to our people. We have plenty of examples of feet on street guys to become successful leaders. Our MD and DMD both started their career as interviewers and gradually became organization leaders. Modulus...
-
Insight Institute of CS/Company Secretary
3 weeks ago
delhi, India Insight Institute of CSCompany Secretary (IIPS) Full timeCompany DescriptionInsight Institute of CS/Company Secretary (IIPS) is an exclusive CS Institute established in 2012 in Ahmedabad. The institute boasts highly experienced faculties with over 10 years of experience, offering modules based on charts and diagrams to facilitate learning. With a track record of over 5000 marks at each level, IIPS aims to provide...
-
Research Content Writer
6 months ago
New Delhi, India AlphaVeta Research Full time**Roles and Responsibilities** The writer should have good research skills. We need talented Content Writers with excellent English language skills. The person should have flair for writing and well versed with research. Identify customers needs and gaps in our content and recommend new topics. Ensure accuracy, consistency and authenticity of the...