Front Desk Gym Receptionist

5 months ago


Howrah, India ECONOMIC INDUSTRIES AND MARKETING PVT LTD Full time

_**GYM RECEPTIONIST**_

Gym receptionists are the face of a gym. They greet members and guests, answer phones, schedule appointments, and perform other administrative tasks to ensure that the gym runs smoothly. Gym receptionists may also be responsible for handling customer complaints or questions about services or equipment.
- **Job Responsibilies**_
- Scheduling appointments with clients to start new membership or follow up on past memberships
- Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services
- Updating member records with new contact information and payment details
- Maintaining membership records and processing fees as directed by management
- Collecting payment from members for gym services rendered
- Explaining facility policies and procedures to new members and helping them get acquainted with the facility
- Resolve customer complaints in a prompt and amicable manner
- Keep the reception area clean and organized
- Perform light office duties such as filing, faxing, and photocopying
- Balance cash drawer at the end of each shift
- Monitor inventory of office supplies and place orders when necessary.
- **Preferred Skills and Qualifications**_
- College degree
- Previous experience working in a gym or fitness centre
- Working knowledge of scheduling and billing software programs
- Should be smart energetic, fit with good interpersonal, organizational and communication skill.**:

- Salary & Benefits**_
- Salary upto 8 k per month. Bonus after 1 year.

**Salary**: Up to ₹8,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Howrah, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



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