Front Desk Receptionist
3 months ago
According to our Company's policy, a Receptionist job includes a variety of tasks, such as:
- A. Greeting guests: A hotel receptionist is the first point of contact for guests, and should be welcoming and attentive.
B. Checking in guests: Receptionists check guests' details against their bookings, allocate rooms, and provide keys.
C. Answering phones: Receptionists take messages from guests and prospective customers, and answer phones.
D. Providing information: Receptionists can provide information about local attractions and amenities, and can arrange travel and book theater tickets.
E. Preparing bills: Receptionists prepare room bills and ensure guests pay promptly.
F. Checking out guests: Receptionists take payments and return deposits when guests check out.
G. Administrative tasks: Receptionists perform administrative tasks like filing and photocopying.
H. Customer service: Receptionists understand customer needs, and coordinate with others to address those needs. They also inform guests of offers and amenities.
I. Teamwork: Receptionists collaborate with colleagues and managers, for example to discuss customer issues or plan meetings.
Some skills that are important for a hotel receptionist include: Excellent communication skills, Good organizational skills, Attention to detail, Enthusiasm, and Previous experience in hospitality.
Pay: ₹10,000.00 - ₹13,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
- Night shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
Application Deadline: 22/09/2024
Expected Start Date: 01/10/2024
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