Associate - Web Support
4 weeks ago
**_With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._**
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**_Welcome to the relentless pursuit of better._**
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**_Associate, Web Support_**
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**_Responsibilities_**
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**_Creation of user SSOs for various Web Portals, On-boarding users on the Web portals basis user account/company entitlements and taking actions accordingly if requirements are not met._**
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**_Coordinating with various teams for rectification of user account details in case of data discrepancy related/not related to Entitlements basic company agreement/ entitlements _**
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**_Drive and support continuous improvement efforts through LEAN philosophy_**
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**_Qualifications_**
**_Minimum qualifications_**
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**_Graduate in any stream. EXCEPT B.Tech/ BE_**
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**_Preferred qualifications_**
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**_Effective probing skills and analysing / understanding skills_**
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**_Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent_**
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**_Customer Support/Service_**
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**_Strong attention to detail_**
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**_Working knowledge of Microsoft tool like word, Excel and PowerPoint_**
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**_End User Support_**
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**_Problem Solving Skills_**
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**_Identifying Process Improvements_**
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**_Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. _**
**_Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation._**
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**_For more information, visit_**
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**_. Follow us on_**
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**_Facebook_**
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**_LinkedIn_**
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**_YouTube_**
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Job_**_Associate_
**_ Primary Location_**_India-Bangalore_
**_ Schedule_**_Full-time_
**_ Education Level_**_Bachelor's / Graduation / Equivalent_
**_ Job Posting_**_Mar 6, 2023, 2:32:47 AM_
**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_
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