Customer Support Executive
3 weeks ago
Responsibilities:
- Coordinate with customers and internal stakeholders holders to resolve customer queries - Log all communications and essential information into an internal CRM system on a daily basis
- Provide exceptional customer service and resolve customer inquiries
- Responsible for proper system set up and follow through on all customer requests
- Responsible for responding in an efficient and professional manner
- Follow up on customer requests for return phone calls, where necessary
- Resolve issues raised and provide response
Requirement & Qualifications:
- One plus year experience in Customer Support
- Fluent in English and Hindi
- Achieve productivity-related targets, quality targets
- Remain fully aware of the availability of all Solutions
- Ability to handle multiple tasks and prioritize work in order to maintain required productivity
Key skills - Customer Support Executive, Customer support, chat support executive
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
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