Growth Evangelist
2 months ago
**Role**: Growth Evangelist (US)
**IC Role**: WFO: HSR Layout, Sec 1, Bengaluru (Hybrid)
**Timing**: US time zone (Night shift, 6pm to 3am)
**About BIK**
BIK is a venture-funded technology company, backed by global Investors including Y-Combinator (YC-20), Sequoia Captial, and Chainsmokers (the band). We are GDPR compliant and also a BSP partner of META. Our vision is to ‘Make Brands Limitless’, by helping them drive incomparable revenue growth.
BIK is an all-in-one marketing platform designed to streamline D2C brands’ acquisition, engagement, and conversion, ultimately maximizing their ROI. BIK caters to the marketing automation and support needs of mid and up-market D2C brands, currently serving 100+ global brands including Shoppers Stop, Rare Rabbit, Livspace, Fireboltt, Bare Anatomy, House of Masaba and more.
Manifest AI is a recently launched product by BIK. It is a GPT-3.5-powered smart shopping assistant that enhances the customer experience with personalized customer support on the Shopify store. This AI Chatbot helps visitors overcome their shopping problems with product discovery, recommendations, and overall purchase assistance. With automated AI training, customers can enjoy quick assistance, lower bounce rates, fewer abandoned carts, and higher conversion rates.
**Fun facts**:
- EDM duo The Chainsmokers are investors in BIK and excitingly, you get the front row whenever they perform in India.
- META has officially partnered with BIK to accelerate the vision of driving success for businesses and brands.
- Manifest is the first-of-its-kind AI shopping assistant for Shopify stores that instantly gets trained on our e-commerce data and leads the sales for you.
**What you'll do?**
We are seeking a versatile professional to join our team in a multifaceted role at the intersection of sales, customer success, partnership, and marketing. As a generalist, you will play a crucial role in catering to the North American direct-to-consumer (D2C) market, with a particular focus on the USA. Your responsibilities will include:
- Leading the Sales Development Representative (SDR) and sales efforts for DTC brands in the North American region.
- Taking charge of customer support and product onboarding to ensure maximum product adoption. You will be instrumental in providing timely and effective solutions to customer inquiries and helping them successfully onboard our products.
- Assisting in the growth of partnerships with international partners. You will collaborate with our team to identify and foster strategic alliances, leveraging these relationships to expand our market reach and drive business growth.
- Collaborating with teammates and cross-functional teams to structure and execute operational and strategic initiatives.
In summary, you will be a key player in driving growth and maximum adoption of the AI product in the North American D2C market.
**Who is this for?**
This role requires strong interpersonal skills, business acumen, and the ability to work effectively with diverse teams. If you thrive in a dynamic and fast-paced environment, have a passion for sales and marketing, and enjoy building strong relationships, we would love to hear from you.
- ** 2+ yrs of work experience in Sales, SDR or customer-facing roles (International client experience is a plus)**:
- ** Extremely polished and professional communication skills (written and verbal)**:
- ** You are curious and always intrigued by new technology (particularly AI) and can quickly learn things on the go.**:
- ** You have excellent problem-solving and negotiating skills.**
**The Perks**
- A well-defined career road-map
- The opportunity to work in a truly diverse and inclusive environment
- That's not all. At BIK, you will find many more answers to "What’s in it for me?" but let’s discuss further details in our interview
- We are here to grow and drive growth. Together, we are building a progressive culture that inspires us to create our life’s work and have a bigger, bolder impact. If you already feel the excitement, just imagine yourself here, participating.
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