Customer Care Representative

6 months ago


Kirti Nagar Delhi Delhi, India TechBricx IT Solutions Full time

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.

**Key Responsibilities**
- Handle many inbound and outbound calls to customers and clients.
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile

**Requirements and skills**
- Good Communication skills required.
- Age limit 18 to 26 years male & female both can apply

**Benefits**
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹12,000.00 - ₹25,800.00 per month

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)

**Ability to Commute**:

- Delhi, Delhi (required)

**Contact HR**:
**Phone**: +91-8700770459

**Salary**: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)

Ability to Commute:

- Kirti Nagar, Delhi, Delhi (required)

Work Location: In person

**Speak with the employer**
+91 8700770459



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