Web Chat Representative

3 days ago


Mumbai Maharashtra, India Capita Technologies Full time

Greetings from Capita

We are hiring for International Chat Process for **Vikhroli, Mumbai**

Role Overview

We are looking for confident, energetic individuals for a Customer Service role, this role involves Web chat with customers.
- Responsible for engaging with customers, providing support for various queries & ensuring that the customer is dealt professionally.
- Build rapport with customers in a consultative manner to ensure a positive and unique solution to their queries.
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides.

Process - Telecom domain

Qualification - Any Graduate or Undergraduates with minimum 6 months of International BPO experience

Graduate Freshers with Excellent communication skills can also apply.

Strong multi-tasking skills

Flexible to work in shifts

5 days working

**Job Types**: Full-time, Permanent

Pay: ₹220,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- UK shift

Supplemental pay types:

- Performance bonus

Work Location: In person

Application Deadline: 10/06/2024
Expected Start Date: 01/06/2024


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