Customer Service Executive From Courier Industry
3 weeks ago
Greeting from VAS INDIA CONSULTING
We are hiring for a Customer Service Executive Preference for courier industry
Location: Mumbai - Nariman Point
**Salary**: 2.4 Lakhs to 3 Lakhs PA will be fixed based on their experience.
ob description
Roles and Responsibilities
- Answering calls from customers regarding their shipments
- Address customer grievances
- Coordinate with hubs to collect information about shipment delays
- Assist with online booking of shipment
- Graduates welcome
- Should know how to talk in English fluently
- Knowledge of MS Office
- Able to work independently yet a good team player and a quick learner
- Experience of handling customer complaints preferred
- Must be good in follow up and interpersonal skills.
**Salary**: ₹240,000.00 - ₹300,000.00 per year
Ability to commute/relocate:
- Nariman Point, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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