Customer Support Associate
3 weeks ago
**We are having an urgent requirement for the position of "Customer Support Associate" for a well known company based in Salt Lake Sector, Kolkata...**
Experience - Freshers to 1 year
Position - Customer Support Associate
Location - Kolkata, Sec V, Godrej Waterside - Tower 2- Exit Gate 4th Floor
Salary - upto 20 K
Job Description for the position of Customer Support Associate....
- Update the company database by inputting information from each call and keeping every customer field current
- Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
- Work on special short-term projects to offer customized support for new products or products at end-of-life
- Monitor the customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service to irate or problematic customers
**Salary**: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 7044302551
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