Customer Support Associate

3 weeks ago


Kolkata, India Adyan Consultants Pvt Ltd. Full time

**We are having an urgent requirement for the position of "Customer Support Associate" for a well known company based in Salt Lake Sector, Kolkata...**

Experience - Freshers to 1 year

Position - Customer Support Associate

Location - Kolkata, Sec V, Godrej Waterside - Tower 2- Exit Gate 4th Floor

Salary - upto 20 K

Job Description for the position of Customer Support Associate....
- Update the company database by inputting information from each call and keeping every customer field current
- Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
- Work on special short-term projects to offer customized support for new products or products at end-of-life
- Monitor the customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service to irate or problematic customers

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7044302551



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