Spec, It

2 weeks ago

Bengaluru Karnataka, India BAXTER Full time

**Vantive: A New Company Built On Our Legacy**

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.Summary
- ** Spec, IT** an individual contributor, Subject Matter Expert who can guide and mentor an Application Support team.
- The role will accomplish two purposes, first to coordinate and work across teams to support/ guide internal team to solve user issues, and second will bridge the technical/functional knowledge sharing on new product development.

**Responsibilities**:

- Troubleshoot and identify root causes with mínimal supervision
- Working with cross functional team members to identify, document, investigate and resolve user issues/concerns
- Collaboration with stakeholders including R&D, DevOps, third parties, Scrum & Delivery teams and Investigation teams
- Well versed in ITIL process and maintain Lifecyle while resolution ticket
- Form partnership with team and balance uneven workloads across team to meet SLA, deployments and projects milestones
- Drive productivity with focus on automation and continuous improvement.
- Collaborate across global teams and partner with R&D to meet business goals
- Perform memory utilization analysis, thread analysis, transaction analysis

Skills & Qualifications

General:

- 6 - 8+ Overall experience.
- Bachelor’s Degree required.
- Must demonstrate the ability to prioritize and organize work.
- Must be a self-motivator and team player.
- Passionate about continuous learning and keeping up with latest technologies.

Tools & Technology:

- Experience in Application Support organization
- Well versed in SQL queries

Experience in cloud environment and containerization will add value.

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

128632

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