Dialer Executive Gurgaon
5 months ago
**Job Information**:
Industry
**Financial Services***
City
**Gurgaon***
State/Province
**Haryana***
Country
**India***
Zip/Postal Code
**122003***
**About us**:
- indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.- Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are - lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto
- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.- We are rapidly growing team passionate about solving massive challenges around financial well-being.- We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.As a Dialer Executive at indiagold, you will play a crucial role in ensuring the smooth operation and optimization of our dialer systems. Your primary responsibility will be to monitor dialers end-to-end, ensuring efficiency, compliance, and performance standards are met. You will work closely with cross-functional teams to identify areas for improvement and implement solutions to enhance our dialer operations.
**Key Responsibilities**:
- Monitor dialer systems to ensure uninterrupted operation.
- Identify and troubleshoot any issues or discrepancies in dialer performance.
- Monitor dialer metrics such as call volume, connect rates, and agent productivity.
- Analyze dialer performance data to identify trends and areas for improvement.
- Collaborate with IT and operations teams to implement optimizations and enhancements.
- Conduct regular testing and quality assurance to ensure optimal dialer functionality.
- Ensure compliance with regulatory requirements and company policies.
- Monitor dialer campaigns for adherence to legal and ethical standards.
- Implement safeguards to protect customer data and privacy.
- Generate regular reports on dialer performance and effectiveness.
- Provide insights and recommendations based on data analysis to drive continuous improvement.
- Track key performance indicators (KPIs) and metrics related to dialer operations.
- Provide training and support to dialer operators and agents.
- Develop training materials and documentation on dialer best practices.
- Offer guidance and assistance to ensure smooth operation of dialer systems.
- Proactively identify opportunities for process improvement and automation.
- Implement solutions to enhance dialer efficiency, reliability, and performance.
**Requirements**:
- Bachelor's degree in computer science, information technology, or a related field.
- Previous experience in a similar role, preferably in a call center or customer service environment.
- Proficiency in dialer systems and software, with experience in monitoring and optimizing dialer performance. Experience and knowledge of Ameyo and Tekinfo would be preferred.
- Strong analytical skills with the ability to interpret data and identify actionable insights.
- Excellent communication and collaboration skills, with the ability to work effectively across teams.
- Knowledge of regulatory requirements and compliance standards related to dialer operations.
- Proactive mindset with a focus on continuous improvement and innovation.
-
It/ Dialer
4 weeks ago
Gurugram, Haryana, India VLCC Full time**Key Responsibilities**: - Providing support to Users for all types of Applications, Software’s and Hardware issues. - Manage the Service Level of the Agents and all the campaigns. - Manage the pacing ratios of campaign according to available channels and agents. - Basic Networking, Map drive, Share Drive, FTPs, Printer Sharing. - Managing campaigns from...
-
Dialer/ippbx Support Staff
1 month ago
Gurugram, Haryana, India BTBIZ LTD Full timeWe are looking for Predictive Dialer/IPPBX Support Staff to be based in Delhi-NCR. Preference to staff in Gurugram. Flexible and rotational shifts. Few days work from home is allowed. Must have minimum 5 years of experience in Managing Predictive dialer/IPPBX support for Corporates/BPOs. Should have excellent verbal and written english communication skills...
-
Executive-dialer Collection
2 weeks ago
Gurugram, Haryana, India Johnson Controls Full time**Who we are?** Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies,...
-
Store Executive
5 months ago
Gurugram, Haryana, India Ls Hireman consulting Pvt Ltd Full timeRequirement with MNC Client Location - Udyog Vihar, Phase - 3, Gurgaon Position - Store Executive Minimum 1-2 years experience **Job Description -** Inventory Management Tally Entries Knowledge on ERP Maintain all MIS reports and other official reports; Lookafter the day to day store activities **Salary**: ₹8,921.14 - ₹32,656.97 per...
-
Front Desk Clerk
5 months ago
Gurugram, Haryana, India Healthcare Gurgaon Full timeGeneral duties - Role : front office executive: (Night Shift) - Customer service: Offer assistance to current and potential customers, answer questions, fix problems, and provide excellent service - Administrative tasks: Handle schedules, appointments, follow up on patients, update patient information, billing, and payment collection - Relay documents:...
-
Ameyo Administrator
5 months ago
Gurugram, Haryana, India Indialends Full time**About the Company**: - **IndiaLends**_ is a financial technology start-up based in Delhi-NCR. The company was founded by former UK's Capital One banker Gaurav Chopra who has more than 15 years of domain expertise in driving innovation in digital finance, credit analytics and mobile payments in the Indian and global markets. We aim to make financial...
-
Required Executive Assistant for Gurgaon
5 months ago
Gurugram, Haryana, India SSterling Workforce Enterprises Private Limited Full timeRequired Executive Assistant Experience: 3+ Years Location: Gurgaon Budget: 35000 Looking for Executive Assistant who can handle all type of work like calender Management, scheduling meetings on behalf of the directors. Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total...
-
Tender Executive: Gurgaon
3 months ago
Gurugram, Haryana, India SSterling Workforce Enterprises Private Limited Full time**Tender Executive**: **Experience: 1-3 years** **Location: Gurgaon Sector 66** **Requirements**: **-Engineer/ B.Tech** **-Good with English and Documentation** **-Tech-Savvy** **-Gem Portal Handling** **-Tendering** **-Google workplace** **Key Responsibilities**: - Monitor and identify potential tender opportunities on GEM, e-procurement, and other...
-
Tele Caller Executive Gurgaon
5 months ago
Gurugram, Haryana, India National Job Consultancy Full timeDear Mam, We Are Looking for Computer Operator/Tally /Front Office/Telecalling for Gurgaon Location **Note: - Free Job Service** Qualification: -Graduate (12th pass acceptable) **Working Hour**s: -8 hrs. (including reporting time) **Working days**: -6 days working (Sunday off) **Experience**: - Freshers **Job Location: - Sec -5, Sohna Road...
-
Telesales Executive
5 months ago
Gurugram, Haryana, India Ensetu Solutions Pvt. Ltd. Full time**Profile: - Tele sales Executive** **Job Description: - ** - Customer Relationship Management: Maintain positive and long-lasting relationships with customers, addressing any concerns or inquiries they may have. - Contact potential or existing customers to inform them about a product. - Answer questions about products or the company - Ask questions to...
-
Accounts Executive
5 months ago
Gurgaon, Gurugram, Haryana, India Elite Aircon, Gurgaon Full timeData entry day to day accounting HR services gst returns Statutory complaince Purchase and sales invoicing **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹30,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurgaon, Gurgaon, Haryana: Reliably commute or planning to relocate before starting work...
-
Telemarketer
5 months ago
Gurugram, Haryana, India Brimming Grace Capital Pvt Ltd Full time**Job description** Promote the software product of the organization and get prospect clients. Take care of client accounts and make sure that client relation is handled professionally.We are searching for an engaged Telecaller to boost sales by reaching out to current and possible clients. Telecaller should be able to generate leads for field sales...
-
Admin Executive
6 months ago
Gurugram, Haryana, India Globalzone Full timeFrom 5 to 10 year(s) of experience - ₹ 2.5-4 Lacs P.A. - Gurgaon/ Gurugram,Haryana ( Udyog Vihar)**Role & responsibilities** We have urgent opening for Admin Executive for Gurgaon location Should be experiences in Admin work Good Communication skills Manage all operation work - Role:_Administration - Other - Salary:_ 2.5-4 Lacs P.A. - Industry:_Oil &...
-
Customer Care Executive Voice
2 weeks ago
Gurugram, Haryana, India Recruitwire Services Full timeHiring Customer Support Executives for top MNC! Only fot gurgaon location Any Graduate with excellent communication skills in English / Hindi can apply Freshers and experienced both are eligible **Salary**: 20k to 24K CTC per month Job Location: Udhyog Vihar, Gurgaon 100% Work from Office Interview Mode: Walkin **Job Types**: Full-time,...
-
Customer Care Executive Voice
1 week ago
Gurugram, Haryana, India Recruitwire Services Full timeHiring Customer Support Executives for top MNC! Only fot gurgaon location Any Graduate /Undergraduate with excellent communication skills in English / Hindi can apply Freshers and experienced both are eligible **Salary**: Upto 24K CTC per month Job Location: Udhyog Vihar, Gurgaon 100% Work from Office Interview Mode: Walkin **Job Types**: Full-time,...
-
Telesales Executive: Gurgaon
5 months ago
Gurugram, Haryana, India SSterling Workforce Enterprises Private Limited Full time**Location: Udyog Vihar, Phase 3, Gurgaon**: - **Experience: 2+years**: - **Preference: Females Only**: - **We are looking for who has 2 years of prior experience in Telesales.**: Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift Work Location: In person
-
International Bpo Voice Process
5 months ago
Gurugram, Haryana, India Finder Bro Full timeJob openings for international bpo voice process executive in gurgaon Home **›**Current Jobs **›** Job openings for international bpo voice process executive in gurgaon **International Bpo Voice Process - Gurgaon** **Gurgaon** - Share!!!!!!! Urgent Hiring !!!!! International Bpo Executive Rotational shift most probably night => cab facility =>Meal...
-
Admin Executive
5 months ago
Gurugram, Haryana, India The Vedanya School, Gurgaon Full timeThe job profile will include all administrative work (transport, security, finance, purchase, other back-end office work) Should be well versed with MS office Decent Communication skills Experience in schools will be an added advantage location - Gurgaon Office timings - 8 AM to 4:30 PM **Salary**: ₹35,000.00 - ₹45,000.00 per...
-
Executive - Media Planning and Buying (Gurgaon)
5 months ago
Gurugram, Haryana, India IPG Mediabrands Full timeLocation: Gurgaon | Office: Gurgaon | Agency: Interactive Avenues - India | Ref#: 6641 **Media Executive** *** **_Seniority Level:_**_ Entry Level (0-1 Year)_ **_ Job Function_**_: Media Planning_ **_ Employment Type:_**_ Full Time_ Job description **Position Summary** We are looking for a Media Executive who will work on media campaign...
-
Executive - Media Planning and Buying (Gurgaon)
5 months ago
Gurugram, Haryana, India IPG Mediabrands Full timeLocation: Gurgaon | Office: Gurgaon | Agency: Interactive Avenues - India | Ref#: 6614 **Media Executive** **_ Seniority Level:_**_ Entry Level (0-1 Year)_ **_ Job Function_**_: Media Planning_ **_ Employment Type:_**_ Full Time_ Job description **Position Summary** We are looking for a Media Executive who will work on media campaign...