Customer Support Executive

4 weeks ago


Arera Colony Bhopal Madhya Pradesh, India Ecoholics Ed Tech Private Limited Full time

**Job Title: Customer Support Executive**

**Responsibilities**:
2. Guiding customers on product features and benefits.
3. Handling customer complaints with empathy and finding solutions.
4. Managing customer accounts, including setup and renewals.
5. Assisting with onboarding and training for new users.
6. Collecting and documenting customer feedback, in the message and video form.
7. Collaborating with other departments for customer needs.
8. Maintaining a knowledge base for self-service support.
9. Ensuring high levels of customer satisfaction.
10. Handling the schedule of classes time to time
11. Other administrative work

**Qualifications**:

- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities.
- Prior experience in customer service or a related field preferred.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using CRM software and other relevant tools is advantageous.
- Empathetic approach and ability to remain calm under pressure.
- Detail-oriented with excellent organizational skills.
- Willingness to adapt and learn about company products and services.
- Team player with a positive attitude and willingness to collaborate.

Location : Bhopal, Madhya Pradesh

CTC : 18k
- 22k

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



  • Arera Colony, Bhopal, Madhya Pradesh, India AmazingWeb.Design Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Arera Colony, Bhopal, Madhya Pradesh, India ECOHOLICS ED-TECH PRIVATE LIMITED Full time

    Someone with very good communication skills, calm and experience in customer handling and grievance resolution along with very calm and helpful, understands the needs and wants of customer and have good common sense to resolve the query and retain the customer efficiently. **Responsibilities**: 2. Guiding customers on product features and benefits. 3....


  • Arera Colony, Bhopal, Madhya Pradesh, India ECOHOLICS ED-TECH PRIVATE LIMITED Full time

    _Job Description _ Ecoholics is India's largest platform dedicated to Economics education, serving over a million students globally. Since our inception in 2016, we have been committed to making Economics education accessible and of the highest quality. Our flagship courses, including IES, UPSC Economics Optional, RBI DEPR, and UGC NET Economics, have...


  • Bhopal, Madhya Pradesh, India WebJol Technologies LLP Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Arera Colony, Bhopal, Madhya Pradesh, India HPS Lab Designs Full time

    Introduction: Ajjas Safety Device is a product of HPS Lab Designs. We are the leading provider of cutting-edge safety products and IoT devices. We are dedicated to ensuring the safety and satisfaction of our customers. To achieve this, we are looking for dynamic and customer-oriented individuals to join our in-house Tele-calling team. As a Customer Support...


  • Bhopal, Madhya Pradesh, India IZI Full time

    Position Title: Customer Support Executive Years of Experience: 1+ Years Work Model: Work From Office Location: Bhopal **Key Responsibilities**: - **Lead Generation & Conversion**: Identify potential leads, engage effectively, and convert them into loyal customers through strategic communication and relationship-building. - **Inside Sales Support**:...


  • Bhopal, Madhya Pradesh, India Hire Lab Career Solutions Full time

    Position - Customer Support Executive Designation - Executive/Sr. Executive Eligibility - Graduate / Undergraduates (with non-regular courses can apply) **Skills - Excellent English Communication Skills (Written & Verbal)** Salary - Upto 18000 CTC (Including PF + ESIC) Shifts - Rotational Shifts (including night shifts - Should be ready to work in...


  • Bhopal, Madhya Pradesh, India Tweak And Turn Consultations Full time

    We're Hiring! Are you passionate about delivering exceptional customer service? Do you have strong communication skills and a problem-solving mindset? We want YOU to join our team! Position: Customer Support Executive Location: Bhopal As a Customer Support Executive, you will play a pivotal role in ensuring our customers have a seamless experience with...


  • Bhopal, Madhya Pradesh, India Fortuco Resource Solutions Private Limited Full time

    Urgent Hiring Customer Support Executive | Customer Service Executive | Tele Sales Executive | Junior Relationship Manager Minimum: 12th to any Graduate Freshers / Experience Age : 18 to 32 years Permanent Work From Home Pan India Book your interview WhatsAp8010207552HR **Job Types**: Full-time, Permanent Pay: ₹14,716.76 - ₹20,098.34 per...


  • Indore, Madhya Pradesh, India Virtual Support Business Full time

    As a Business Support Executive, you will be responsible for providing administrative assistance, customer service, and business support to our clients. Your day-to-day tasks may include answering customer inquiries, providing product/service information, and resolving any technical issues. We are looking for individuals with excellent communication skills...


  • Bhopal, Madhya Pradesh, India Biolinx Labsystems Full time

    We are looking for **Sales Executive - Customer Support.** - **Experience**: 1-4 years relevant work experience - **Location** : Bhopal/Indore/Jabalpur & Nagpur/Aurangabad regions - **No. of Positions** : 02 **Educational Qualifications**: - B.SC, B. Tech or M.SC is a must. - Biotech / live Science / Dealer background - Good analytical and logical...


  • Arera Colony, Bhopal, Madhya Pradesh, India MistriOndoor Services Full time

    Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information;...


  • Bhopal, Madhya Pradesh, India Hire Lab Career Solutions Full time

    Position - Customer Support Executive Designation - Executive/Sr. Executive Eligibility - Graduate / Undergraduates (with non-regular courses can apply) **Skills - Excellent English Communication Skills (Written & Verbal)** Salary - 18000 CTC (Including PF + ESIC) 12500 Take Home Shifts - Rotational Shifts (including night shifts - Should be ready to...


  • Bhopal, Madhya Pradesh, India Magnum Group Bhopal Full time

    **We are hiring for Customer Support Executive** **Communication skills - Excellent Fluent English** **We have the opportunity in Voice and Chat Process** **Responsibilities**: - Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service...


  • Bhopal, Madhya Pradesh, India Talent Search Full time

    Designation - Executive Profile Role - Customer Support Shift - 5 Days Rotational Weekly Offs - 2 Days Rotational Minimum Qualification - HSC and Above Experience - 0 to 2 Years (Freshers are welcome) Work Location-Work from Office Job/Base Location - Bhopal(M.P.) Interviews Process HR Round Operations Round Typing Test Mode of Interview - Face...


  • Govindpura, Bhopal, Madhya Pradesh, India Extasy Venture Pvt. Ltd Full time

    We are actively seeking a dynamic and proactive Customer Support Executive to join our team. This role requires brilliant written and verbal communication skills. While training will be provided, we are specifically looking for smart and active individuals to enhance our customer support team. Key requirements - Excellent written and verbal communication...


  • madhya pradesh, India Ivory Squid Full time

    #Hiring Alert – Exciting Opportunity for Freshers and experienced!Looking to kickstart your career while continuing your studies? Here’s your chance!✨ Job Title: Customer Support ExecutiveLocation: IndoreSalary: ₹13,000 CTCWork Schedule: Rotational shifts & week-offs⏳ Shift Timings: Anytime between 7:00 AM to 12:00 AM (9-hour login)Why Join Us?✅...


  • Lalghati, Bhopal, Madhya Pradesh, India Mushroom World Group Full time

    **Job Title: Customer Support Representative** Customer Support Executive will be responsible for providing excellent customer satisfaction to the customers. Customer Support Executive, will be resquired to contact customers and respond to their complaints in a professional manner. Primary goal will be to uphold our commitment to customer satisfaction while...


  • Arera Colony, Bhopal, Madhya Pradesh, India Pabbly Full time

    **Customer Success Associate (CS - L1)** An entry-level position in the customer support department.The Customer Success Associate (CS - L1) will be responsible for providing basic technical assistance to customers or internal teams. You are encouraged to proactively improve your skills to effectively handle complex queries. Seeking guidance and mentoring...


  • Arera Colony, Bhopal, Madhya Pradesh, India Pabbly Full time

    **Customer Success Associate (CS - L1)** An entry-level position in the customer support department.The Customer Success Associate (CS - L1) will be responsible for providing basic technical assistance to customers or internal teams. You are encouraged to proactively improve your skills to effectively handle complex queries. Seeking guidance and mentoring...