Customer Support Associate
6 months ago
Top Indian MNC Company Hiring Immediate Hiring
Designation: Customer Support Associate
Job Location: Powai, Mumbai.
Qualification: 12th or Any Graduate
Experience: Fresher
CTC UPTO: 1.56 LPA
Excellent communication in English is required.
Basic Working knowledge of Computers.
**Responsibilities**:
Work on the various front office's client tools as required for the specific queues and provide customer service through calls.
Understand customer queries received through calls and act accordingly.
Maintain a healthy and clean work environment & adhere to company policies and procedure.
Continuous up gradation of process knowledge as required.
SKILLS REQUIRED:
Excellent communication skills.
Comprehension:
- Ability to clearly understand the problem statement.
Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
Strong customer service focus: - Ability to empathize with the customer - Prioritizing customer needs.
Thanks and Regards,
HR Priyadarshini
9840643942
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: Up to ₹156,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 9840643942
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