Customer Support Associate

6 months ago


Mumbai, India SKYLARK HR SOLUTIONS Full time

Top Indian MNC Company Hiring Immediate Hiring

Designation: Customer Support Associate

Job Location: Powai, Mumbai.

Qualification: 12th or Any Graduate

Experience: Fresher

CTC UPTO: 1.56 LPA

Excellent communication in English is required.
Basic Working knowledge of Computers.

**Responsibilities**:
Work on the various front office's client tools as required for the specific queues and provide customer service through calls.
Understand customer queries received through calls and act accordingly.
Maintain a healthy and clean work environment & adhere to company policies and procedure.
Continuous up gradation of process knowledge as required.

SKILLS REQUIRED:
Excellent communication skills.
Comprehension:

- Ability to clearly understand the problem statement.
Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
Strong customer service focus: - Ability to empathize with the customer - Prioritizing customer needs.

Thanks and Regards,
HR Priyadarshini
9840643942

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: Up to ₹156,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

Supplemental pay types:

- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9840643942



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