As Customer Service Representative, India

4 months ago

Gurugram Haryana, India Graco Full time

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.

Job Purpose

Accurate and timely response to customer inquiries and product questions.

Essential Duties- Directly communicate with customers (i.e users, distributors, sales/marketing, and Graco Minneapolis ordering entities) via phone, EDI, Internet, or fax, GEDI, etc.- Provide support to customers for product related inquiries.- Review and process orders received from customers.- Developing all resources that aid in resolving customer inquiries.- Actively engage in continuous improvement programs.- Process and respond to customer inquiries, deductions, requirements, complaints, and other needs in the most expeditious and courteous manner possible (i.e. shipping errors, entry errors, and traffic questions).- Make promise date commitments to customers as required and follow through to insure that commitments are either met or the customer receives as much advance notice as possible.- Answer questions regarding department, distribution, and/or corporate policies and procedures to appropriate individuals as required.- Assist in developing work procedures and work instructions.- Participate in continuous program of training on products, promotions, policies, etc.- Perform any other responsibilities as assigned.

Position Requirements

Essential- Two year technical degree or bachelor’s degree possessing a mechanical aptitude or equivalent relevant combination of education and experience.- Two plus years experience in a customer service phone environment or equivalent.- Knowledgeable in preparation of all export documentation for international shipments (applies to Ohio Customer Service).- Excellent communication, presentation, and interpersonal skills.

Desirable- Graco product knowledge.- Related industry experience.- Training experience.- Oracle knowledge.- Foreign language (Spanish, French or Portuguese preferred).- Previous international experience in a Logistics or Customer Service function (applies to Ohio and International Customer Service).

Proven Quality. Leading Technology. Launch your career with Graco

Graco offers attractive compensation, benefits and opportunities for both professional development and career progression. Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k) and tuition reimbursement.

Our expectations are high. That's why we are always looking to hire the brightest and the best

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    2 days ago

    Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Customer Service...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India Wheelers Detailer Full time

    We are North India distributor of 3M India Ltd. with team of more than 350 employees in around 30 locations in North India. **ROLES AND RESPONSIBILITIES** - Attending walk-in customers. - Showing demos to the customers. - Booking treatments of sales from the customers. *Speak with the employer* +91 8800391402/8851650301. **Job Types**: Full-time,...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India Orange shark Full time

    Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions,...

  • Customer Service Representative

    4 months ago

    Gurugram, Haryana, India Vami Tech Solutions Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India Orange shark Full time

    Brief Description: The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with roadside assistance, medical assistance, or health assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions...

  • Customer Service Representative

    3 months ago

    Gurugram, Haryana, India Millennium Skill Assessor PVT ltd Full time

    POST - CUSTOMER SERVICE REPRESENTATIVE QUALIFICATION- B.SC/B.TECH TEXTILE SALARY - 25K-30K LOCATION - GURGAON Customer Service team B.Tech (Textile) and B.SC. graduates are preferable. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift Supplemental...

  • Customer Service Representative

    2 months ago

    Gurugram, Haryana, India Vibgyor Recruiters Full time

    A customer service representative (CSR) is a frontline employee who interacts with customers to: - Answer questions - Address concerns - Resolve complaints - Provide product or service information - Maintain customer satisfaction - Promote customer loyalty Pay: ₹10,470.11 - ₹40,000.00 per month **Benefits**: - Food provided - Health insurance - Paid...

  • Customer Service Representative

    1 month ago

    Gurugram, Haryana, India ACE INFOTEXiS PVT.LTD . Full time

    Urgently Requires a Customer Services Representative CTC: Rs.20000 - Rs.27000 Per Month Location: Gurugram, Haryana Qualification: Any Graduate Experience: 1 - 2 Years Of Experience in Logistics Industry **Skills**: - Experience into Freight Forwarding / shipping / CHA set up managing customer service - Should be known to International shipments...

  • Customer Service Representative

    2 weeks ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Hiring for Customer Service Representative** Location : Gurgaon Salary upto 36k per month 5 Days working Both side cabs Day shifts **APPLY NOW!** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹36,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident...

  • Customer Service Representative

    1 month ago

    Gurugram, Haryana, India Waayslive Solution Full time

    We're Hiring: For Multiple Process Role: Customer Support Representative (International Voice Process) Location: Gurugram Shift: Rotational Shifts/Rotational Week Offs Key Responsibilities: - Handle inbound/outbound calls to address customer inquiries and issues. - Provide exceptional customer service while adhering to company guidelines. - Troubleshoot...

  • Customer Service Representative

    3 months ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Customer Service Representative** Eligibility - Graduates / Undergraduates both can apply - Freshers / Experience both can apply Salary - Upto 30k Morning Shifts Work From Office Location - Gurgaon Max Age - 30yrs. **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Leave...