Customer Care Executive

4 weeks ago

Indore Madhya Pradesh, India Mobility Empowered LLP Full time

Roles and Responsibilities
**Customer Support**:

- Assist customers with product information, order placement, and issue resolution.
- Provide exceptional service to ensure customer satisfaction and loyalty.

**Problem Resolution**:

- Identify and resolve customer concerns, complaints, or issues effectively.
- Collaborate with other departments to address complex problems and escalate issues when necessary.

**Documentation**:

- Maintain accurate and detailed records of customer interactions and transactions.
- Document and report recurring issues to facilitate process improvements.

**Product Knowledge**:

- Stay informed about company products, services, and promotions to provide accurate information to customers.
- Continuously update knowledge base to stay current with changes and updates.

**Adherence to Policies**:

- Ensure compliance with company policies and procedures in all customer interactions.
- Follow established scripts and guidelines to maintain consistency in communication.

**Communication Skills**:

- Effectively communicate with customers, colleagues, and other departments to ensure a seamless customer experience.
- Utilize active listening skills to understand and address customer needs.

**Performance Metrics**:

- Meet and exceed performance targets, including call handling metrics, customer satisfaction, and resolution times.
- Participate in ongoing training and development to enhance performance.

**Qualifications**:

- College degree is mandatory.
- Previous experience in a customer service or call center role is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to handle high-stress situations and remain calm under pressure.

**Desired Skills and Abilities**
- Searching for information.
- Attention to detail.
- Taking notes.
- Time management.
- Problem-solving.
- Communicating results
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Troubleshooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well

Criteria
- 5 days work
- Willing to work in Night Shift
- **Female required**

**Good to have**
- Handling International calls
- Good typing speed

Note - This job is for **Indore** location only and you need to be physically available in this city to work.
**We are looking for freshers with good communication skills.**

**Job Types**: Full-time, Permanent

**Salary**: ₹200,000.00 - ₹240,000.00 per year

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person

  • Customer Care Executive

    1 month ago

    Indore, Madhya Pradesh, India One clickk solution Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our valued customers. You will be the primary point of contact for addressing customer inquiries, resolving issues, and ensuring...

  • Customer Care Executive

    7 days ago

    Indore, Madhya Pradesh, India iconic hr solution Full time

    Urgent Requirement for Customer Care Executive Qualification: - 12th or Any Gradudate Experience: - Fresher or experienced both can apply Location: - Nearby Vijay Nagar **Salary**: - 12k to 15k Shift: - Day Shift Skills: - Have good in English communication good in Excel have system knowledge All customer service executives function with a prime...

  • Customer Care Executive

    7 days ago

    Indore, Madhya Pradesh, India One Clickk Solution Full time

    Great opportunity for Freshers in Indore Jobs in Indore!!! Position - Customer Care Executive Shift timing - Rotational Shifts Working day - 6 days Qualification required - Graduate/Undergraduate both can apply Communication skills - good Salary - For freshers - upto - 12500 CTC Experience - up to 19500 CTC Batch date - immediate joiners Only...

  • Customer Care Executive

    1 month ago

    Indore, Madhya Pradesh, India THR Consultants Full time

    JOB TItle ; Customer care executive Process ; Mastercard B2C EXCELLENT Communication 5 days working. Fixed weekoffs Only face to face interview's are conducting at office premises Graduation mandatory - fresher and experienced both can apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹25,000.00 - ₹30,000.00 per...

  • Customer Care

    4 weeks ago

    Indore, Madhya Pradesh, India Goodvibes Placement services Full time

    Job Description: - Graduation must - Fresher and experience can apply - Good communication required - Comfortable to work in rotational shift - Work from office **Salary**: ₹8,154.67 - ₹30,000.00 per month Schedule: - Rotational shift **Experience**: - Customer service: 1 year (required) - Customer Care executive: 1 year (required) Work Location:...

  • Customer Care Executive

    4 weeks ago

    Indore, Madhya Pradesh, India Elite Manpower and training academy Full time

    Greetings From Elite Manpower and training academy. we are looking for a customer care executive, and below are the roles and responsibilities. Excellent communication in English required, 12th pass /Graduate both can apply Fresher can apply. 1years will be an advantages Location: Indore (M.P.) - **WORK FROM OFFICE**_ 9 hours shift Day shift immediate...

  • Customer Care Executive

    7 days ago

    Indore, Madhya Pradesh, India Offical One Clickk Solution Full time

    Great opportunity for Freshers in Indore Jobs in Indore!!! Position - Customer Care Executive Shift timing - Rotational Shifts Working day - 6 days Qualification required - Graduate/Undergraduate both can apply Communication skills - good Salary - For freshers - upto - 12500 CTC Experience - up to 19500 CTC Batch date - immediate joiners Only...

  • Customer Care Executive

    1 month ago

    Indore, Madhya Pradesh, India BSK PLACEMENT Full time

    Hi Team, we have new openings in Temu process. Temu JD Work from office International Chat process Job role:Customer Care Executive 9hrs shift 6 days working Rotational shifts and rotational week offs Typing speed - 40 Speed 85 Accuracy Graduate/Fresher - 21000 Undergraduate/Experience - 23000 (minimum 6 month exp documented) Graduate/Experience -...

  • Customer Care Executive

    1 month ago

    Indore, Madhya Pradesh, India Future Zone Placement Services Full time

    Hiring For Customer Care Executive for BFSI - Fintech process in Indore **Experience**: 18 Months Documented Experience required in international Fintech process. BFSI - Banking and Financial Sector **Qualification**: Min Qualification - Graduate Work from office - Rotational shift. **Excellent Communication skills required in English.** **Salary: 4...

  • Customer Care Executive

    1 month ago

    Indore, Madhya Pradesh, India BSK PLACEMENT Full time

    Hi Team, we have new openings in Temu process. Temu JD Work from office International Chat process Job role:Customer Care Executive 9hrs shift 6 days working Rotational shifts and rotational week offs Typing speed - 40 Speed 85 Accuracy Graduate/Fresher - 21000 Undergraduate/Experience - 23000 (minimum 6 month exp documented) Graduate/Experience -...

  • Customer Care

    1 month ago

    Indore, Madhya Pradesh, India The Curious Staffing Full time

    Looking For Customer Care Executive - Excellent /Fluent communication Needed - Graduation Mandatory - Experience / Fresher Can Apply - 5 Days Working - Salary - 15K - 20K - Location - Indore **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...

  • Customer Care Executive

    1 month ago

    Indore, Madhya Pradesh, India Mobility Empowered LLP Full time

    Customer Care Executive are responsible for handling calls from new and existing customers from around the globe regarding a variety of relocation related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep...

  • Customer Care Executive

    1 month ago

    Indore, Madhya Pradesh, India Technotoise Business pvt ltd Full time

    1)*International Voice Customer Care Representative* *Requirements:* - Strong verbal communication skills. - Ability to multitask and handle a high volume of customer interactions. - Customer-centric approach with a focus on problem resolution. - Previous customer service experience is a plus but not mandatory. *Working Hours:* - 5.5 days per week. - 9.5...

  • Customer Care Executive

    1 month ago

    Bhopal, Madhya Pradesh, India VRD Network and communications Pvt Ltd Full time

    **Customer Care Executive** **Skills Required**: - **A deep knowledge of the operations of a customer care department in an organization**: - **Outstanding communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally**: - **Creative problem solving skills**: - **Capacity to...

  • Customer Care Executive

    7 days ago

    Bhopal, Madhya Pradesh, India EVER STAFFING SERVICES PVT.LTD Full time

    Urgent Hiring For Customer Care Executive Provide information of over the phone call. Handling inbound calls & outbound calls. Understand customer need Solve customers query over the phone. **Salary**: ₹9,000.00 - ₹11,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Bhopal, Madhya Pradesh: Reliably commute or planning to...

  • Customer Care Executive

    1 month ago

    Lig Colony, Indore, Madhya Pradesh, India Parker's group of companies Full time

    We are looking for an enthusiastic and engaged customer care executive to boost our sales by reaching out to our current and potential customer. Role and Responsibility - Knowing all the details of the product or service offerings. - Good knowledge at Loan field - Regularly updating and obtaining the lists of individual contact details. - Stay updated with...

  • Customer Care Executive

    1 month ago

    Bhopal, Madhya Pradesh, India sparkindia Full time

    **Job Title-** Customer Care Executive **Requirements**: - Good communication skills. - English typing. - Able to respond the enquiries. - Able to manage calling **Qualification**: - 12th pass **Salary as follows**: - Rs. 5000 for first two months which is training period. - Between Rs. 10,000- Rs. 13,000 from 3rd month. **Location - **Bhopal **Job...

  • Continuum of Care Coordinator ..

    1 month ago

    Mandla, Madhya Pradesh, India CARE India Full time

    CissdBihar Zone Required Experience - 0 - 10 Years - Posted On - 01 Mar 2023 Basic Section- Band- Support Staff- Grade- H- Designation- Continuum Of Care Coordinator Anuvrt- Employment TypeOrganisational- Company- CISSD- Business Unit- SPU-2- Function- PMU- Sub Function- HEALTH- Cost Center- DELL_anuVrt- Country- India- Zone- Bihar Zone- State- Madhya...

  • Continuum of Care Coordinator ..

    1 month ago

    Mandla, Madhya Pradesh, India CARE India Full time

    CissdBihar Zone Required Experience - 0 - 10 Years - Posted On - 01 Mar 2023 Basic Section- Band- Support Staff- Grade- H- Designation- Continuum Of Care Coordinator Anuvrt- Employment TypeOrganisational- Company- CISSD- Business Unit- SPU-2- Function- PMU- Sub Function- HEALTH- Cost Center- DELL_anuVrt- Country- India- Zone- Bihar Zone- State- Bihar-...

  • Customer Care Executive

    1 month ago

    Indore, Madhya Pradesh, India Advance BPO Services Full time

    To attend incoming calls from customer and provide them proper knowledge as per process, we will provide training for same.Experience : 0 - 1 YearsNo. of Openings : 15Education : Higher Secondary, Diploma, B.A, B.ComRole : Customer Care ExecutiveIndustry Type : Call Centre / BPO / KPO / ITES / LPOGender : [ Male / Female ]Job Country : India