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Customer Service Representative

4 weeks ago

Saket Delhi Delhi, India Rhodatech Private Limited Full time

**Responsibilities**
- Build expert, dynamic knowledge of the company’s services
- Conduct research with available resources to satisfy customer inquiries
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, complaints

**Required skills and qualifications**
- High school diploma or equivalent
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully

**Job Types**: Full-time, Permanent

Pay: ₹11,183.57 - ₹16,552.78 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person