Officer -ao&cs in The Role of Customer Services

3 weeks ago


Tiruchchirappalli, India InterGlobe Aviation (IndiGo) Full time

**Job Posting Start Date**:9 Nov 2023

**Location**: Tiruchirapalli, TN, IN Madurai, TN, IN

**Company**:InterGlobe Aviation Ltd

**Officer - AO&CS in the role of Customer Service**

**(OUText - Customer Service)**

**Job purpose**:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

**Key responsibilities and accountabilities**:
Assist customers through all procedures related to arrivals & departures in the following activities.

**Reservations & ticketing**:

- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.

**Departures**
- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.

**Arrivals**
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.

**Post flight departure**
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time

**“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”**
- At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers._
- Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their - but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status._


  • Service Advisor

    4 weeks ago


    Tiruchchirappalli, India SK Group of Companies Full time

    **Company Name: SK Motors - An Authorised Dealer of HONDA** **Job Role**: Service Advisors **Department**: Automotive Service **Job Location**: Trichy, Head Office - Service - Kattur **Gender**: Male **No of Positions**: 2 **Duties and Responsibilities**: - To act as a liaison between the customer and the automobile service technicians - Communicate...


  • Tiruchchirappalli, India DKR ELECTRONIC Full time

    **1. Take ownership of customer issues** **2. Troubleshoot problems and drive resolutions** **3. Escalate unresolved issues to relevant internal teams** **4. Collect prompt and accurate customer feedback** **5. Document knowledge as solution articles** **6. Master the use of a help desk software** **Job Type**: Regular / Permanent **Salary**: From...

  • Customer Support

    4 weeks ago


    Tiruchchirappalli, India SPM HR SOLUTIONS Full time

    Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...


  • Tiruchchirappalli, India Abra Outsourcing Private Limited Full time

    Job description We are a leading UK-based Supermarket and Online E-commerce store having backing office operations and a Customer Service Team in India.We are looking for smart and energetic people to join our team. Roles & Responsibilities: - **Min 1 to 3 years experiece**: - Pre-requisites: Good communication skills, Analytical knowledge, Logical...


  • Tiruchchirappalli, India Abra Outsourcing Private Limited Full time

    **Job description** Job description We are a leading UK-based Supermarket and Online E-commerce store having backing office operations and a Customer Service Team in India. We are looking for smart and energetic people to join our team. Roles & Responsibilities: should be experienced in 1 to 5 Yrs - **Pre-requisites: Good communication skills, Analytical...


  • Tiruchchirappalli, India Sri Sai Tech and HR Solutions Pvt Ltd Full time

    Role **:Customer Relationship Officer** Qualification : Any graduates (Diploma not consider) Freshers also welcome / **Experience got more preference** Salary **:CTC - 14,000 - 17,000 + incentives** Age Limit **:21 - 30** Location **:Trichy** **Salary**: ₹14,000.00 - ₹17,000.00 per month Schedule: - Day shift Application...


  • Tiruchchirappalli, India SK Group of Companies Full time

    **Company Name: SK Motors - An Authorised Dealer of HONDA** **Job Role**: Helper **Department**: Automotive Service **Job Location**: Trichy, Head Office - Service - Kattur **Gender**: Male **No of Positions**: 2 **Job Type**: Full-time **Schedule**: Day shift **Education**:10th, 12th, Any Degree **Experience**:Fresher - 3 years of Proven experience...

  • Sales Officer

    7 days ago


    Tiruchchirappalli, India TMI Group IN Full time

    **Job Information**: - Salary - **₹ 275000 - 400000**- No. of Openings - **100 opening**- Required Skills: - **sales,retail banking,target driven,banking,insurance,business development,communication,field sales,marketing**- Job Experience: - **1 - 5 years**- Job Qualifications - **Bachelor's Degree** OBJECTIVE: Providing support to branch profitability...


  • Tiruchchirappalli, India FirstCry.com Full time

    CRO at Firstcry Trichy, Tamil nadu Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø - Understanding of the retail sales process Ø - Familiarity with consumer behavior principles Ø - Knowledge of inventory stocking procedures Ø - Basic math skills Ø - Track record of achieving sales quotas Ø -...

  • Service Advisor

    4 weeks ago


    Tiruchchirappalli, India SK Group of Companies Full time

    **Company Name: SK Motors - An Authorised Dealer of HONDA** **Job Role**: Service Advisors **Department**: Automotive Service **Job Location**:Thuvarankurachi, Trichy **Gender**: Male **No of Positions**: 2 **Duties and Responsibilities**: - To act as a liaison between the customer and the automobile service technicians - Communicate service...

  • Service Advisor

    4 weeks ago


    Tiruchchirappalli, India SK Group of Companies Full time

    **Company Name: SK Motors - An Authorised Dealer of HONDA** **Job Role**: Service Advisors **Department**: Automotive Service **Job Location**:Palakurachi, Trichy **Gender**: Male **No of Positions**: 2 **Duties and Responsibilities**: - To act as a liaison between the customer and the automobile service technicians - Communicate service...


  • Tiruchchirappalli, India Sri Sai Tech And HR Solutions Pvt Ltd Full time

    **Sales Officer(Homeloan)-JD** **Job description** - **Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.**: - **Responsible for managing the relationship with all sources...


  • Tiruchchirappalli, India DKR ELECTRONIC Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Student Service

    4 weeks ago


    Tiruchchirappalli, India Shikshadarpana Full time

    1. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents. 2. Addressing the concerns of Students & Parents by offering a quick resolution. 3. Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning environment for the student. 4. Ensure...


  • Tiruchchirappalli, India Achariya Group of Educational Institutions Full time

    Job Description: The Administrative Officer plays a crucial role in ensuring the smooth functioning of day-to-day operations within the CBSE (Central Board of Secondary Education) school environment. Their responsibilities encompass various administrative tasks, aimed at maintaining efficient processes and supporting the academic and non-academic activities...

  • Us IT Recruiter

    4 weeks ago


    Tiruchchirappalli, India V R Della It Services Private Limited Full time

    Role - US IT Recruiter Fresher Qualification - BCA., MCA - B.Sc., M.Sc., (CS or IT) - B.E / B.Tech (ECE,EEE,CSE,IT) Shift - Night shift Work Location: In person **Speak with the employer** +91 9363339512

  • Credit Officer

    4 weeks ago


    Tiruchchirappalli, India Next Step Services Full time

    Position : Credit Officer Role : On Role Age : Below 30 Qualification : Any Degree Skill : Communication & Subject knowledge Salary : 2.65 to 3.25 Lacs PA Bebefits : PF ,ESI,Performance Pay **Job Type**: Regular / Permanent **Salary**: ₹22,000.00 - ₹28,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident...


  • Tiruchchirappalli, India Sri Sai Power and Equipment's Full time

    **Job description** - **Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.**: - **Responsible for managing the relationship with all sources assigned and identified by him in his...

  • Office Assistant

    4 weeks ago


    Tiruchchirappalli, India Urogulf Global Services Pvt Ltd Full time

    Good Communication Skills - Customer Handling Skills - Basic Computer Knowledge - Ability to retain good relationship with existing customers - Ability to communicate clearly with the customer **Salary**: ₹10,000.00 - ₹15,000.00 per month Ability to commute/relocate: - Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before...

  • Relationship Officer

    4 weeks ago


    Tiruchchirappalli, India MSE FINANCIAL SERVICES LTD Full time

    **Job Summary** MSE Financial Services Ltd., A Leading Stock Market Company in this industry. **Responsibilities and Duties** Teleconfirmation to customers / Appointment Fixed to this customers / Appointments Response or Remarks updated in Our Lead Management system/Convert Customer for Equity/ Commodity/ Currency Products to marked in our...