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Quality Designer
4 months ago
Quality Designers are specialized in key domains of the QA process. Depending on the domain of specialty will work embedded within the Development organization or on a central/shared group, promote improvement of the QA practice across EA and share knowledge across the organization, have quality from a consumer perspective, strong advocate and influencer in game design and implementation decisions.
**What you'll do**:
- Promote quality verification efforts by providing technical and strategic direction based on collaboration with several disciplines.
- Build overall Test Strategy for the game, and test planning for each pack release.
- Partner with QV DD/DMs on game pack releases QV execution, Live Pods support, for meeting overall quality targets.
- Guide programs like Risk Based Testing, Data/AI-driven testing and more.
- Partner with game development on Product roadmap, Feature readiness and Quality Targets.
- Oversee the Quality Engineering engagement and guide automation, tools & tech evaluation and adoption.
- Improve quality innovation collaborating with data analytics teams and harness the solutions to improve game quality and progress in project efficiencies.
- Network with Quality Designers in QVS across locations for sharing and learning practices.
- You will have the end-to-end ownership of quality strategy. and propose tactical solutions to achieve that strategy.
- You will build working relationships with senior members of the development, production and design teams to develop a higher quality player experience through tasks such as feature planning, analyzing internal and external data/player data, and feature/design reviews.
- Using an experimental mindset, you will proactively propose and provide solutions to quality problems.
- You will use change control processes to measure the impact of evolving quality strategies.
- You will research, analyze and compile data points spanning multiple sources into cohesive and consumable summaries that demonstrate impact to overall quality.
- You are a mentor for peers, assisting with and growing their knowledge.
- You will always promote a "Player First" approach and be an advocate for the player in everything we do to help us achieve a high-quality experience for our players.
- You will report directly to QV Development Director
**What we are looking for**:
- Test Strategy & planning, for the pack releases including multiple types of testing based on data-driven approach and RBT
- Test strategy implementation, with the ability to provide effective test coverage and find issues early in the cycle
- Research & Analysis, involving evaluation and anticipation of gaps in the testing process and analysis & use of test data for highlighting risks & impact.
- Reporting & insight, with the ability to validate reports and KPIs/metrics at the product level.
- Change management & risk assessment, with the approach of finding permanent solutions and averting risks in the future
- Tech implementation - driving tech changes including ability to identify scope, priority and ROI of automation.
- Game Domain knowledge, with inclination towards playing video games for driving E2E quality plan throughout the game/pack cycle.
- Project Management for planning and execution of test strategy and tasks using Scrum/agile process.
**What you will need to be successful**:
- Bachelor’s degree in Computer Science or related field (or equivalent work experience).
- 8+ years of experience in Quality Assurance, test planning and execution.
- Have understanding of quality assurance techniques, testing & automation frameworks and multiple test methodologies.
- You have achieved following results
- Led the QA team for product development and have created end-to-end test strategy.
- Performed the test plans through multiple stages/gates of the product development, final release and live releases/service.
- Dealt with complexity and size of the quality verification process, including change management without affecting the quality goals.
- Used tools, tech, automation and data for test efficiency and optimization year over year.
- Evaluated and adopted latest and best practices from other departments or the industry.
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.