Telesales Agent

2 months ago


Gurgaon, India Wise International Global Full time

Company: Wise International Global

Location: Workify Offices 264, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016

Type: Full-Time

Are you a dynamic and persuasive communicator with a knack for building meaningful connections? Wise International Global is seeking enthusiastic Telecallers to join our debt settlement team. As a Telecaller, you will play a vital role in helping individuals regain control of their financial lives by offering expert debt settlement services. If you're passionate about making a positive impact and possess exceptional communication skills, we want to hear from you.

**Responsibilities**:
Contact prospective clients via telephone to introduce our debt settlement services and explain their benefits.

Engage in empathetic and informative conversations to understand clients' financial situations and tailor solutions to their needs.

Provide clear explanations of debt settlement programs, terms, and procedures to potential clients.

Build and maintain strong relationships with clients, establishing trust and credibility throughout the debt settlement process.

Collect and accurately record clients' financial information and ensure all necessary documentation is completed.

Collaborate with internal teams to facilitate the smooth transition of clients into the debt settlement program.

Meet or exceed daily, weekly, and monthly targets for calls made, connections established, and clients enrolled.

Maintain up-to-date knowledge of debt settlement industry trends, regulations, and best practices.

Handle objections and concerns professionally, aiming to resolve any issues and guide clients toward informed decisions.

Update client information and progress accurately in the company's database or CRM system.

Qualifications:
Previous experience in a telecalling or customer service role, preferably in debt settlement, financial services, or related fields.

Exceptional verbal communication skills with the ability to explain complex concepts in a clear and concise manner.

Empathetic and compassionate approach when dealing with clients facing financial challenges.

Strong negotiation and persuasion skills to guide clients toward suitable debt settlement solutions.

High level of patience, persistence, and resilience to handle varied client interactions.

Basic computer skills and familiarity with CRM systems or databases for accurate data entry and tracking.

Ability to work collaboratively within a team and independently with mínimal supervision.

Strong organizational skills and attention to detail.

Ethical and trustworthy demeanor when handling sensitive client information.

A commitment to continuous learning and self-improvement.

Join us at Wise International Global and be part of a dedicated team that is transforming lives through debt settlement solutions. We offer competitive compensation, ongoing training, and a supportive work environment where your contributions are valued.

Note: This job description is intended to provide a general overview of the responsibilities and qualifications for the Telecaller - Debt Settlement role. Responsibilities and qualifications may vary based on the specific needs of the ongoing process.

**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

**Salary**: ₹8,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 98103 84782
Expected Start Date: 21/08/2023


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