Reservation & Ticketing Executive
2 weeks ago
Profile
- Reservation & Ticketing
Experience
- 3Years
Location
- M.G Road, Gurgaon
**Job Description**:
- Corporate handling.
Complaint handling
Polite handling of calls at counters of passengers and travel agents resolving their queries regarding FIT Bookings, Issuance, Re-booking & Re-validation, Cancellations and also update SSRs, TCP Remarks on a booking, Seats Assignments, WCHR request, Meals updation.
Scanning Pre and Post flights on daily basis.
Maintaining BSP Refund reports on weekly basis.
Processing of Refund Application (calculation and deduction procedure)
Maintaining DSR on regular basis.
Maintain BSP sheet All India on weekly basis.
Internal communication with staff and updating regarding all new updates of reservations.
Creating group bookings and issuance on NZ and VN
Provide capping to travel agents on daily basis.
Update OAL and Fare Comparison on monthly basis (Use Galileo for Fare Pricing & Comparison).
Design Trade Mailers for Travel Partners on a weekly basis.
TeleSales to All India Travel agents on a daily basis.
Pre
- Requisites
- Basic Knowledge of GDS, ( Amadeus/ Galileo)
Good communication skills
Basic Knowledge of Issuing, reissuing, refund and validating tickets
How to create Reservations
Itinerary planning
Correspondence with the client/agents
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹36,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
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