Jr. Customer Service Executive

6 months ago


Pune, India Tata Communications Full time

**Job Family Descriptor**
- Responsible for Customer Experience, Service Level Delivery, and overall productivity.
- Monitor all L1 Heap Desk activities and provide L2 Support on respective tickets. Help to coordinate with business partners to revise and set new process SLA's whenever new type of work is outsourced.
- Ensure the SLA adherence as per the project requirement.
- Follow all Ticketing Tool and Insta CC Process for day-to-day operations as per Customer requirement.
- Ensure accuracy and timeliness in process reporting - internal and external.
- Coordinating the MIS and data capture functionality - Handling Product and Policy related issues and escalations - with timely response and action plans.
- Addressing customer queries and issues via mail
- End to end follow with the customer/cross functional team with respect to Incident/Proactive/Planned Event Management Process

**Broad outline of the Role**
- _ Technical_
- Hands-on experience on different Tools like Ticketing Tool/Insta CC/MS Office/Power Point
- _
Behavioral_
- Good Analytical and Problem-Solving skills
- Customer Centric with solution understanding capability
- Good written and verbal communication skills.
- Should be willing to accept challenges and highly dynamic in nature.
- Good grasping and aptitude to change as per business needs.

**Purpose - Broad objective of the role**

**Operating Network - Key External**

**Operating Network - Key Internal**

**Size and Scope of Role - Financial**

**Size and Scope of Role - No. of direct reports**

**Size and Scope of Role - Total team size**

**Size and Scope of Role - Other size parameters**

**Minimum qualification & experience**

**Other knowledge/skills**

**Key Responsibilities**

**Technical Competencies**

**Knowledge / Skills**
Communication Skills

**Job Segment**:Operations Manager, Operations, Customer Service



  • Pune, Maharashtra, India NielsenIQ Full time

    Jr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to...


  • Pune, India NielsenIQ Full time

    Job Description Jr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...

  • Jr. Sales Executive

    3 weeks ago


    Pune, Maharashtra, India Robu.in Full time

    **Jr. Sales Executive** **Job Summary**: **Experience**:6 months to 2 Years’** experience in **Sales/Electronics Sales** profile, for **Electronic Products** & **Components**. **CTC & Salary Range**: Annual fixed CTC varies between 2,80,000 to 3,60,000; also there will be variable sales incentives depending on sales target achievement **Desirable...


  • Pune, Maharashtra, India NielsenIQ Full time

    **Company Description** NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive...


  • Pune, Maharashtra, India Simplyfyd Solutions Full time

    Post: Jr. Marketing Executive Gender : Male Location : Baner Education - MBA Experience: 2years - 5years **Salary**: 15k - 25k **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift **Experience**: - Jr. marketing executive: 2 years (preferred) Work Location: In person


  • Pune, Maharashtra, India Indio Networks Pvt Ltd Full time

    **Job Title**: Jr. Marketing Executive **Company**: Indio Networks Pvt. Ltd. **Experience: 2-3 years** **Location**: Pune **Job Type**: Full-time **About Us**: Indio Networks is a leading technology company specializing in Wireless (WiFi), Networking, IoT, and Cloud technologies. We are committed to driving innovation and providing cutting-edge...

  • Jr. Accounts Executive

    6 months ago


    Pune, India CRUTZ LEELA ENTERPRISES Full time

    Jr. Accounts Executives required for Manufacturing Company at Shindewadi, near Katraj Pune 3 to 5 yrs of work experience in accounts **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus Ability to...

  • Jr. Account Executive

    6 months ago


    Pune, India S Global Tech Full time

    We are looking for Jr. Account Executive Exp. : 1-3 year exp in account and finance profile, having good exp in TDS, GST **Salary**: up to 25K Location: Baner, Pune Or contact on 9923166444 / 7030240204 Thanks, Team HR **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Pune, Maharashtra: Reliably...

  • Jr. Account Executive

    6 months ago


    Pune, India S Global Tech Full time

    We are looking for Jr. Account Executive Exp. : 1-3 year exp in account and finance profile, having good exp in TDS, GST **Salary**: up to 25K Location: Chakan, Pune Or contact on 9923166444 / 7030240204 Thanks, Team HR **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Pune, Maharashtra:...

  • Jr. Purchase Executive

    6 months ago


    Pune, Maharashtra, India orbitouch outsourcing private limited Full time

    **URGENT HIRING || Jr. Purchase executive || PUNE** Profile - Jr. Purchase Executive Experience - Min 3 years Ctc - Depends on the interview Working Days - 6 days Location - Pune - Budgeting, costing and cost saving after reviewing the management information available - Collate purchase orders and purchase requisitions in order to order materials, goods...


  • Pune, India Roljack Asia Limited Full time

    **We are hiring Jr. Area Sales Executive!!** (English & Hindi must) Experience: 1-2 Years. Job Location**:Bhopal, Varanasi, Bhubaneswar, Pune,** **Near Bangalore(Mysuru, Tumakuru, Mangaluru, Shivamogga).** **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Pune, Maharashtra: Reliably commute or...

  • Jr. Accounts Executive

    6 months ago


    Pune, India Shri Venkatesh Infrastructure Pvt.Ltd. Full time

    OB DESCRIPTION Post - Jr. Accountant Executive Qualification - B.Com / Commerce Experience - 1 To 3 Years Salary - As Per Company Norms Role & Responsibilities - A junior accountant holds an entry-level position in an accounting department. - Support to Senior Accountant in official works. - Maintaining accounting records, Typing works, Data entry, Bill...


  • Pune, India Tata Communications Full time

    **Broad outline of the Role** - Operational role that works under direct supervision, responsible for day-to-day customer service operations **Purpose - Broad objective of the role** **Size and Scope of Role - No. of direct reports** **Size and Scope of Role - Total team size** **Minimum qualification & experience** - Graduate with 0-4 years of...


  • Pune, Maharashtra, India Paradigm Consultancies Full time

    We are hiring Job Designation: Jr Sales Executive: Construction Job Location: Somatne Phata Pune **Salary**: 25,000 - 30,000 Experience: Min 2 - 3 years experience in real estate or construction industry as sales executive or similar profile Education: Bachelor's degree in Business Administration, Marketing, or a related field (preferred). Skills...


  • Pune, India Anushka Corporate Solutions Full time

    Post Name: - **Jr. Accounts Executive-Tally & Excel** Experience - 06 - 01 yrs Vacancy: - 01 Nos. Gender: - Only Male. Joining: - Within 15 Days. Location - Chinchwad ,Pune **Skills - Accounting, AP AR, Excel and tally Expert** **Own Bike must** **Salary**: ₹12,000.00 - ₹13,000.00 per month **Benefits**: - Provident Fund Schedule: -...

  • Jr. Accounts Officer

    6 months ago


    Pune, India Simplyfyd Solutions Full time

    **Designation**: - Jr. Accounts Officer **Experience**: - 5-10 years **Location**: - Lonikalbhor, Pune - Verification and Processing of bills for Purchases, Expenses and Services. - Payment to suppliers on due date, reconciliation of suppliers account, Accounting of sales bills, reconciliation of debtors account, follow up with customers for payment...


  • Pune, Maharashtra, India NielsenIQ Full time

    Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive...


  • Pune, India Anushka Corporate Solutions Full time

    **Leading for manufacturer of Electronic / Electrical Resistors industry.** **Post - Jr. Accounts Executive-Married person** **Location - **Shindewadi, Bhor Experience - 02-04 yrs **Required - Male / Female Settle Married person** **Facility from Bus from Navale Bridge.** **Job Profile -** **E-Way Bill and Bill booking.** **Bank Reco in Debtors and...


  • Pune, Maharashtra, India Tata Communications Full time

    Designation/Title Network L1 Sub-Band B2-1 Education Qualifications BE/BTech Certifications Preferrable: CCNA Experience 2+ Years of experience in relevant field and total experience of 2-4 years Key/Major Activities Providing 24/7 shift operational support for a variety of security services and platformsMonitors the alert queue assigned by L1 and...

  • Jr. Accounts Executive

    3 months ago


    Pune, Maharashtra, India Enzigma Software Full time

    **Position**: Jr. Accounts Executive **Company**: Enzigma Software Pvt Ltd **Duration**:12 Months **Location**: Pune **Key Responsibilities** - ** Accounts Payable Management**:Process vendor bills, and employee reimbursements. Reconcile accounts payable. - ** Financial Record-Keeping**: Maintain accurate financial records, including data entry, filing,...