![Demandlane Technologies Private Ltd](https://media.trabajo.org/img/noimg.jpg)
Contact Center Voice Agent
2 weeks ago
**Role Definition & Requirement**:
Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be experienced, self-driven and motivated Voice Agent.
**Job Description**:
- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided “scripts” when handling different topics
- Will strive towards going beyond the assigned target and achieve best possible conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything
**Requirement**:
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
**Educational Qualification Requirement**:
- Minimum Graduate in any stream Desired
**Experience**:
- 2 Years of International Outbound Sales experience (US)
- Prior experience in Health Care or Mass Tort Domain Preferred
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹45,000.00 - ₹65,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Outbound sales: 2 years (required)
License/Certification:
- Versant 6 (preferred)
Shift availability:
- Night Shift (required)
**Speak with the employer**
+91 8882024175
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