Customer Service Agent Fresher Can Also Apply
5 days ago
JOB DESCRIPTION:
Position: - Customer service
Location: Andheri East, Mumbai
Roles & Responsibilities:
- Resolve customer complaints.
- Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Coordinate with customers, clients & internal operations team regarding case
- Keeping records of customer interactions, transactions, comments and case closure.
- Ensure customer satisfaction and provide professional customer support - Handle case related 2wheelers & 4wheelers services.
Knowledge, skills, and abilities:
- Excellent communication
- Proven customer support experience
- Experience working with customer support.
Language Know: English & Hindi
Experience: 6 months - 2 + years customer service/referral specialist and/or call center experience Assistance Agency exposure preferred.
**Freshers Can also apply
**Salary**: ₹10,647.78 - ₹24,000.00 per month
Application Question(s):
- How soon you can join us ?
- What's Your Location in Mumbai ?
- What's Your Current CTC Or salary and what is that you are expecting?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 08779797282
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